To source, procure, and sell parts. This role blends procurement (buyer) responsibilities with parts sales/customer service duties to ensure optimal stock levels, cost-effective purchasing, accurate order fulfilment, and strong customer relationships.
Key Responsibilities:
Procurement / Buyer Tasks

Source and negotiate with suppliers for trailer parts, accessories, and consumables, ensuring
competitive pricing and terms.
Prepare and issue purchase orders; monitor delivery schedules to ensure timely receipt of stock.
Maintain optimal inventory levels and reorder points to avoid stockouts or overstock situations.
Analyse usage trends and forecast parts demand in coordination with sales/service teams.
Manage supplier performance, resolve delivery issues, and reconcile discrepancies in invoices or quality.
Maintain accurate procurement records in inventory systems.
Must assist with receiving and checking of new deliveries.
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Sales / Customer Service Tasks

Serve walk-in and telephone customers, identifying required parts and upselling as appropriate.
Prepare quotations, process orders, issue invoices, and ensure correct pricing and parts specification.
Advise customers on technical part specifications and compatibility.
Build and maintain strong client relationships including trade and retail accounts.
Follow up on quotes and outstanding orders; ensure high levels of customer satisfaction.

Inventory & Reporting

Conduct regular stock counts and ensure accuracy of inventory levels.
Produce periodic reports on sales, procurement, stock variances, slow/fast movers, and supplier performance.
Assist in resolving any issues/queries related to the above and information required by management.