Key Duties & ResponsibilitiesProject Planning & CoordinationAssist in planning project timelines, resources, and deliverables.Coordinate with internal teams (sales, technical, installation, and support) to ensure project requirements are understood.Track project progress against schedules and escalate delays or issues to management.Client CommunicationAct as the primary point of contact for clients during project execution.Provide regular updates on project status, timelines, and any changes.Coordinate site visits, installations, and commissioning schedules with clients.Documentation & ReportingMaintain project documentation, including scope, proposals, installation reports, and client approvals.Update CRM or project management systems with milestones, status, and notes.Generate weekly or monthly project reports for management.Resource & Vendor CoordinationLiaise with suppliers, technicians, and subcontractors to ensure timely delivery of equipment and services.Confirm resource availability and allocation for installations and service projects.Quality Control & ComplianceEnsure projects meet company quality standards and client requirements.Monitor adherence to safety, compliance, and company policies on-site.Conduct post-project reviews and gather client feedback for continuous improvement.Administrative SupportAssist Project Managers with procurement, invoicing, and order tracking.Prepare project schedules, progress updates, and client correspondence.

Qualifications
Minimum

• Matric (Grade 12)
• Valid driver’s licence and own vehicle (if site visits are required)

Preferred

• Diploma or degree in Business Management, Project Management, Office Administration, or ICT
• Project Management certification (PRINCE2, PMP, or similar) is an advantage

Experience

• 1–3+ years’ experience in project coordination, administration, or operations support
• Experience in office automation, ICT, or technical service projects is preferred
• Familiarity with project management tools (MS Project, Smartsheet, Asana, Trello) is an advantage