PURPOSE OF THE JOB

The Precinct Manager is responsible for overseeing the daily cleaning operations of the retail facility, ensuring a clean, safe, and inviting environment for customers and staff. This includes managing a team of cleaners, scheduling, quality control, and compliance with health and safety regulations for the entire V&A Waterfront and surrounding neighbourhood. You will be required to work extended hours due to client requirements from time to time.

EDUCATION AND EXPERIENCE REQUIRED:

• Matric or equivalent
• A minimum of 2 years' experience within a Retail cleaning environment is preferred
• Fully competent in operation of cleaning equipment and chemical usage.

KNOWLEDGE, SKILLS AND COMPETENCIES:

• Organizational, numeric and administrative skills.
• Ability to multitask and prioritize team tasks effectively.
• Good interpersonal skills and ability to communicate at all levels.
• Well-groomed and professional.
• Ability to maintain confidentiality.
• Ability to work flexible hours.
• Ability to perform general physical activities

DUTIES INCLUDE:

• Delegate and ensure that the cleaning is done according to the client requirements and company standards and obtain client sign-off on job cards.
• Ensure that the cleaning equipment needed is well maintained and safe to use.
• Run spot checks and On-the-job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
• Managing and report stock requirements.
• Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
• Resolve problems and make decisions at team operational level.
• People leadership tasks such as sending completed timesheets/documentation to the Cleaning Supervisor.