Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Network Customer Relationship Manager to join their growing team, either based in Stellenbosch OR Johannesburg. This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service delivery, optimise transaction performance, and support business growth.

The ideal candidate is a strategic thinker with strong relationship management, product management, problem-solving, and analytical skills. They will take ownership of a portfolio of digital & banking networks, ensuring effective servicing, retention, and expansion while driving innovation and growth opportunities.

Responsibilities will include:

• Manage and grow relationships with digital and banking payment networks to increase transaction volumes.

• Develop and implement sales strategies in collaboration with payment networks to meet business objectives.

• Support onboarding of new payment networks, working with Operations, Finance, and IT on contracts, fees, and integrations.

• Ensure successful delivery of new and existing products and services, addressing queries and technical requirements.

• Monitor performance and forecast sales volumes using data analytics to inform business decisions.

• Identify market trends and competitor activity to refine business strategies.

• Drive strategic partnerships, representing Pay@ at industry events, expos, and networking opportunities.

• Support marketing initiatives, collaborating on campaigns, collateral, and promotional activities at payment networks.

• Expand payment network relationships across Africa, identifying opportunities for growth.

• Track and report on business development progress, including transaction performance, market insights, and solution effectiveness.

Minimum requirements:

• Relevant tertiary qualification;

• 5-8 years’ experience in fintech, banking or payments industry;

• Experience in business development and scaling initiatives;

• Strong understanding of the digital environment as well as product development and product management;

• Proficiency in MS Office and data analytics tools;

• Driver’s license, and the ability to travel;

• Fluent in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial.

Please apply online at www.m3online.co.za before 09:00 on 30 January 2026.

For general enquiries, contact our team at M3 Human Capital Management on XXX-XXXX.

Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.