- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Retail
- Reference: CT004100/MS
Vacancy Details
Employer: Service Solutions Staffing
- Training Delivery: Designing and facilitating engaging training sessions, workshops, and demonstrations for both new hires and existing employees, covering product knowledge, new releases, and soft skills like customer service.
- Content Development: Creating and updating a variety of training materials, such as presentations, user guides, videos, and manuals, tailored to different learning needs and product specifics.
- Needs Assessment: Collaborating with store managers and sales teams to identify specific training needs based on performance metrics, customer feedback, and market trends.
- Effectiveness Evaluation: Monitoring and assessing the effectiveness of training programs through feedback, assessments, and performance improvements to make necessary adjustments.
- Product Expertise: Maintaining in-depth, up-to-date knowledge of all company sportswear products, including technical features, usage, benefits, and competitive products.
- Collaboration and Feedback: Serving as a liaison between the retail floor and product development or marketing teams to gather and share customer and staff feedback, helping to inform future product development and marketing strategies.
- Sales Support: Supporting sales initiatives by ensuring staff are equipped with the selling techniques required to promote specific international sports brands or product lines effectively, often with a goal of achieving sales targets.
- Onboarding Support: Assisting with the onboarding process for new team members to ensure a seamless integration and immediate access to necessary product knowledge.
- Documentation and Reporting: Maintaining accurate training records and documentation, and providing reports on training metrics and outcomes.
Minimal requirements
Grade 12
Solid track record and relevant experience in retail
Valid Drivers license
Please email cv to marlene@servicesolutions.co.za
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About Service Solutions Staffing
The Specific aim of the company is to provide a highly personalised, customer focussed service when it comes to staff recruitment. With a client base ranging from blue-chip corporates through to SMME's, we pride oursleves on achieving this objective through constant monitoring of the market.
Our logo - "Linking Potential with Opportunity" sums up the way we go about our business. Assessment of each client needs, coupled with the career aspirations of our candidates allows us to put forward people we believe will add value to the company they join.
Mainly specializing in logistics and retail related business, we are also well positioned to handle general placements.
We are able to assist our clients with candidates on a temporary contractual basis where necessary.
Additional service include access to verification services.
Positions are advertised on the most relevent media, where there is highest exposure to quality job seekers.
Strict screening results in a database of candidates who are checked. Our guarantees are designed to provide peace of mind in a way that ensures the responsibility for filling a position is our prime concern throughout.
SERVICE SOLUTIONS HAS BEEN RATED A LEVEL FOUR CONTRIBUTOR TO BROADBASED ECONOMIC EMPOWERMENT - 100% BEE PROCUREMENT RECOGNITION LEVEL
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