homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The HR Business Partner provides hands-on HR support to retail stores across South Africa. Acting as a trusted advisor, they work closely with store managers to ensure people strategies align with business goals, while ensuring compliance with South African labour laws and company policies.

The role balances strategic HR input with operational execution, focusing on talent management, employee relations, performance, and workforce optimization.

What you will love doing in this role

HR Operations & Compliance

• Implement and monitor HR policies and procedures across all retail stores.
• Ensure compliance with South African labour laws, employment equity regulations, and company policies.
• Maintain accurate HR records, reporting, and metrics for all store employees.
• Support audits, legal inquiries, and HR-related documentation.

Employee Relations & Engagement

• Act as the first point of contact for employee relations issues at store level.
• Coach and support store managers in managing disciplinary, grievance, and conflict resolution processes.
• Promote a positive workplace culture and employee engagement initiatives.
• Assist in conducting employee surveys and implementing improvement actions.

Talent Management & Development

• Support recruitment, onboarding, and induction processes for store staff.
• Work with managers to identify training needs and support learning and development initiatives.
• Facilitate performance management cycles, including goal setting, appraisals, and succession planning.
• Support retention strategies by identifying key talent and career development plans.

HR Analytics & Reporting

• Monitor key HR metrics (turnover, absenteeism, engagement scores, etc.) at store level.
• Provide actionable insights to improve workforce productivity and efficiency.
• Prepare HR reports for leadership teams.

Change Management & Business Support

• Support store managers during business changes (e.g., openings, closures, restructuring).
• Collaborate with management to drive initiatives improving operational efficiency and employee satisfaction.
• Serve as a liaison between corporate HR and store operations.

What we will love about you

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution capabilities.
• Ability to build relationships and influence at all levels.
• Analytical mindset with ability to interpret HR metrics.
• Proactive, organized, and able to manage multiple priorities in a fast-paced environment.
• Confidentiality and integrity in handling sensitive information.

What you’ll need to do this role

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 3–5 years’ experience in HR, preferably in retail or multi-site operations.
• Strong understanding of South African labor law and employment practices.
• Strong Microsoft Excel proficiency for reporting and HR analytics.
• A valid, unendorsed driver’s license with willingness to travel extensively.

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun