A company that provides smart, custom water and wastewater treatment solutions, is seeking an IT Administrator who will manage and optimize the client's IT infrastructure across all sites.

Responsibilities:

• Systems & Network Administration

  • Full administration of the Microsoft 365 environment (licensing, permissions, and data retention).

  • Maintain and optimize UniFi networking (VLANs, Wi-Fi, and VPNs) across all sites.

  • Manage the hosted VoIP/PABX system, including call routing and provider escalations.

  • Support IT-related functions within the Odoo ERP.

• Technical Support & Leadership

  • Provide Tier 1 and 2 support for hardware, software, and connectivity.

  • Supervise the IT Support Technician, managing task allocation and performance.

  • Deliver staff training on M365 tools and cybersecurity best practices.

• Security, Compliance & Governance

  • Enforce cybersecurity standards (MFA, endpoint protection, and access controls).

  • Manage data backups, disaster recovery plans, and system updates.

  • Conduct monthly reporting on IT performance, security incidents, and risk mitigation.

• Asset & Vendor Management

  • Suppliers: Primary liaison for ISPs, MSPs, and hardware vendors; monitor SLAs and optimize costs.

  • Assets: Maintain an accurate IT asset register and manage the lifecycle of equipment.

  • Procurement: Oversee IT budgeting and purchasing through Odoo.

• Education: Matric (Grade 12) + Diploma/Certification in IT, Networking, or Systems Administration.

• Experience: 5+ years in IT Administration or high-level Technical Support.

• Certifications: M365 Administrator or Azure Associate (highly advantageous).

• Technical Proficiency:
  * Advanced M365 Administration (Teams, SharePoint, Power BI, etc.).

  • Mixed OS environments (Windows 10/11 & MacOS).

  • UniFi Network Infrastructure (Firewalls, Switches, APs).

  • Hosted PABX/VoIP systems.

  • Odoo ERP (advantageous for procurement/asset tracking).

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to daniel.corlett@hireresolve.us (only suitable candidates will be contact