Depot Manager

eMalahleni
Salary: Market Related
Job Type: Permanent
Sectors: Construction Business Management Mining
Benefits: Medical Aid Pension Bonus Training Parking Maternity Leave
Reference: 8107
Employment Equity Position

Apply before Jan 22 2026 | 12 Days left

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External Application

Vacancy Details

Employer: Komatsu South Africa (Pty) Ltd.

Introduction:

Komatsu is a global leader in the mining and construction earth-moving equipment industry, renowned for innovation, reliability, and service excellence. We are currently seeking an experienced Depot Manager to join our team at Mafube in eMalahleni. This role is pivotal in ensuring operational efficiency, customer satisfaction, and adherence to quality and safety standards within the depot environment.

As the Depot Manager, you will oversee technical planning, human capital management, financial control, and supplier/contract management. You will play a key role in driving continuous improvement initiatives, maintaining corporate governance, and fostering strong relationships with customers and internal stakeholders. This position requires a proactive leader with a solid technical background and strong business acumen to optimize depot performance and deliver exceptional service.

Summary description of role:
- Horizon Planning, Human Capital Management, Financial Management, Contracts/Supplier Management, Corporate Governance, Liaison- and Change Management, Continuous Leadership Development.
- Provides input into technical section planning.
- Checks the quality of machine inspections.
- Monitors and checks customer satisfaction, quality, and safety adherence, problems, and issues.
- Authorises the ordering of parts and equipment.
- Implements & monitors special projects and drives designed to impact quality, machine availability, and customer satisfaction.
- Monitors that appropriate staff with required skill levels complete jobs within their abilities and makes recommendations to fill skills gaps.
- Schedules staff for training.
- De-briefs staff on technical issues after completion of work.
- Checks regularly that relevant documentation/systems have been updated with job detail, stock & parts usage, hours, and comments as stipulated by procedure.
- Monitors vehicle fleet – costs, usage, fuel, branding & image, drivers, licenses, fines, etc.
- Produces consolidated reports on service.
- Oversees the planning of consumables and other inventory items required for repairs and maintenance.
- Monitors the usage of consumables and parts stock and that there is no shrinkage of stock, and those unused items are checked back into the system.
- Collates data on stock usage and authorizes the procurement of stock.
- Oversees the warehouse function.
- Authorises job/work order costs (including overtime).
- Checks creditor invoices, authorizes, and obtains approval for payment.
- Liaises with internal stakeholders about warranty claims and reasons for claim.
- Plans and participates in audits.
- Controls and monitors the asset register.
- Adheres to and monitors adherence to Financial Policies and Procedures.
- Assists in the follow-up of outstanding debtors.
- Resolves issues regarding the physical depot in conjunction with branch management.
- Resolves financial issues & queries.
- Reports on warranty claims.
- Collates metrics for reporting purposes – job costs, parts usage, etc.
- Oversees Parts Sales and Parts returns.
- Assists with the planning of inspections.
- Oversees the quality of product support.
- Arranges for technical input from experts and training for team.
- Reviews metrics in conjunction with Product Support to optimize profitability and customer service.
- Liaises with customer staff at all levels about products, new products, and trend information, to maximise sales, image, and service excellence.

Required Skills

Supervisor: 2 to 3 years
Technical Expertice Support: 6 to 7 years
Customer Liaison & Management: 6 to 7 years

Candidate Requirements

Minimum Requirements

Qualifications:
- Trade/technical qualification.
- Business-related Diploma (completed or in progress).

Experience:
- Minimum 6 years’ experience in a technical environment
- At least 2 years in a supervisory or leadership role overseeing technical staff in service and maintenance
- Technical experience with Komatsu products (in product support or as a foreman) OR heavy earth-moving equipment used in mining/construction.
- Strong background in customer liaison, service level agreements, decision-making, and problem resolution.
- Basic financial management skills (profitability, cost control, inventory management, and reporting).

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About Komatsu South Africa (Pty) Ltd.

We build machines to answer the needs of society. For more than a century, our brand has been synonymous with connection to community. It guides everything we do, from the ways we think about innovation, to how we hire and train new employees around the world, and how we build relationships with our customers.

In 1921, Meitaro Takeuchi founded our company in the town that shares our name. He did so to provide work for the local community after the closure of a nearby copper mine.

Today, we have come a long way from where we started. We have evolved into a truly global company with a diverse workforce comprised of different nationalities and beliefs. And it’s by harnessing the potential of all our different talents and unique perspectives that we push ourselves further.

We explore and help advance the boundaries of technology, developing smart construction equipment and autonomous mining trucks, creating underwater electric bulldozers and even conceptualizing an excavator capable of operating on the moon. Our products and solutions directly support industries essential to the ongoing development of modern societies and everyday life.

For our core customers in forestry, construction and mining, we make big machines that take on even bigger challenges, gentle giants answering the needs of society.

We believe that when people are united by a common goal, the truly remarkable happens. In communities across the globe, we find purpose in creating value through manufacturing and technology innovation to empower a sustainable future where people, business, and our planet thrive together.

Harnessing our collective expertise to go further, we stay true to our brand promise: Creating value together.