The Electrical Field Technician is a crucial customer-facing role responsible for the installation, troubleshooting, repair, and preventative maintenance of complex concrete manufacturing equipment.
This position requires extensive travel to customer sites to provide expert technical support, ensure minimal downtime, and act as the technical expert for our clients.
The ideal candidate is a proactive problem-solver with strong electrical and mechanical aptitude.
 
Key Responsibilities:

Perform on-site installation, commissioning, and calibration of concrete manufacturing machinery and systems.
Conduct advanced troubleshooting and fault-finding to diagnose and resolve electrical, PLC, and pneumatic issues efficiently.
Read, interpret, and analyse electrical schematic drawings, pneumatic diagrams, and technical manuals to guide repairs and modifications.
Execute preventative maintenance services to ensure optimal equipment performance and longevity for our clients.
Provide exceptional customer service, acting as the primary technical contact on-site, and clearly communicating issues and solutions to clients.
Complete detailed service reports, documentation of work performed, and parts usage in a timely and accurate manner.
Collaborate with the engineering and support teams to provide feedback from the field and contribute to continuous product improvement.
Adhere to all company and customer site safety protocols and procedures at all times.