About the RoleThe Lodge Anchor acts as the central point of contact for guests, coordinating all lodge activities to ensure seamless guest experiences. This role bridges operations and guest relations and is key in maintaining lodge service standards.Key ResponsibilitiesWelcome guests and manage day-to-day schedulesCoordinate activities across lodge departmentsMonitor guest satisfaction and proactively resolve issuesAssist in guiding, F&B, or concierge services when neededAct as the primary liaison between management and guests

Qualifications & Experience

• Minimum 2-3 years in luxury hospitality or lodge operations
• Experience in guest relations, concierge, or lodge management support
• Strong understanding of lodge operations and guest expectations

Skills & Competencies

• Excellent communication and interpersonal skills
• Organisational and problem-solving abilities
• Professional presentation and guest-focused approach