- Cape Town Northern Suburbs
- Salary: Market Related
- Job Type: Permanent
- Sectors: Retail
- Reference: CT004098/MS
Vacancy Details
Employer: Service Solutions Staffing
- 2 years luxury retail management experience, managing a staff compliment of 4 or more.
- Clear credit and criminal record â as per our client requirements
Responsibilities:
             Â
- Attract, create and maintain loyal customers on every opportunity
- Achieve excellence in retail operations effectiveness and efficiency
- Continuously raise the standard of store personnel, increasing sales effectiveness and the customer experience
- Maximize store revenue and operating results
- Understand the growth drivers of the business, performance of store, consumer and competitor trends to propose growth plans, budgets and forecasts
- Ensure the store is delivering the highest standard of customer service. Regularly audit store customer service standards and actively seek feedback from loyal customers
- Resolve customer complaints and issues in accordance with company policies whilst maintaining customer loyalty
- Ensure the store comply with the companyâs visual merchandising policy
- Ensure the store is in compliance with the companyâs policies and procedures
- Manage staff to an appropriate performance and development plan.
- Identify and appropriately manage issues of performance or misconduct
- Work to identify talents within store
- Identify store training and development needs and work with the training team to prioritize and fulfil these needs
- Maintain an open approach to communication and ensure staff receives all appropriate information provided by the company
Salary:
Basic + Commission
A commission is payable and is based on the personal and store turnover if targets are achieved.
166 people have viewed this job.
About Service Solutions Staffing
The Specific aim of the company is to provide a highly personalised, customer focussed service when it comes to staff recruitment. With a client base ranging from blue-chip corporates through to SMME's, we pride oursleves on achieving this objective through constant monitoring of the market.
Our logo - "Linking Potential with Opportunity" sums up the way we go about our business. Assessment of each client needs, coupled with the career aspirations of our candidates allows us to put forward people we believe will add value to the company they join.
Mainly specializing in logistics and retail related business, we are also well positioned to handle general placements.
We are able to assist our clients with candidates on a temporary contractual basis where necessary.
Additional service include access to verification services.
Positions are advertised on the most relevent media, where there is highest exposure to quality job seekers.
Strict screening results in a database of candidates who are checked. Our guarantees are designed to provide peace of mind in a way that ensures the responsibility for filling a position is our prime concern throughout.
SERVICE SOLUTIONS HAS BEEN RATED A LEVEL FOUR CONTRIBUTOR TO BROADBASED ECONOMIC EMPOWERMENT - 100% BEE PROCUREMENT RECOGNITION LEVEL
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