IT SUPPORT AGENT
Based: EAST RAND
Matric
2+ years in an IT support role or service desk role
IT certifications (A+, N+, MCSA, or relevant certifications)
Telecommunication or Networks background
Solid understanding of networking principles including TCP/IP, DNS, and DHCP
Experience in troubleshooting IT related issues such as network, server, e-mail, and connectivity issues
Proficiency in Microsoft 365 applications: SharePoint, OneDrive, Exchange Online, and Microsoft Teams
Familiarity with Cyber Security protocols and tools
Familiarity with Virtual Machines (Hyper-V, Azure)
Telephone Etiquette Skills
Must be prepared to work UK hours
Salary: R22 000.00 – R28 000.00 - Depending on experience
Please send CV to veronica@izweplacements.co.za