JOB TITLE
Field Sales Operations Representative

Location: PaardenEiland, Western Cape 

Salary: Market-related 

Industry: Import/ Export of Seafood 

WORKING HOURS

• 08h00 – 17h00, Monday – Friday

• Saturday 09h00 – 13h00 (two Saturdays per month with one day off for Saturdays worked)

• Weekends/overtime will be required due to the nature of the industry

JOB PURPOSE
Achieving set targets/budgets, maximizing turnover, sales profitability and growth within the assigned market by effectively selling the company’s products daily. 

QUALIFICATIONS / SKILLS

• Matric

• Tertiary education will be advantageous

• General computer literacy at a minimum of intermediate level (Windows, MS Word, Excel)

• Good knowledge and/or previous working experience of seafood products will be an advantage

EXPERIENCE NEEDED

• 3–5 years’ sales experience

• SAP experience optional

REQUIREMENTS

• Fully bilingual (English and Afrikaans)

• Good communication & excellent customer service skills

• Pleasant disposition

• Ability to work under pressure, prioritize and multi-task

• Problem-solving abilities

• Excellent professional work standard, time management & organisational skills

• Must be punctual

• Detail driven

• Team player who is also able to work individually

• Driver’s Licence

• Able to travel

KEY RESPONSIBILITIES

• Achieve FLM weekly and monthly sales targets

• Calling on stores to maximise sales opportunities

• Store budgets to be used as a measurement and to be reached monthly to achieve overall FLM budget

• Call on customers in a designated area as per a call cycle and provide feedback regarding store-specific issues and complete daily call cycle sheet

• Liaising with the merchandising teams to ensure they are aligned with the company’s expectations

• Ensuring all merchandising standards are adhered to and the merchandising teams are well equipped to execute in stores

• Provide ongoing training for field staff and instore merchandisers

• Communication and upkeep of promotions/product knowledge to team/field staff

• Motivate the appointed sales team/field staff in your designated area to achieve set budgets

• Build and maintain strong working relationships with all customers and sales team/field staff

• Gather feedback from customer complaints, queries and requests and ensure resolution

• Ensure all listed/ranged lines are on display and correctly merchandised according to flows

• Call on stores in all retail channels in SWD, Port Elizabeth & KZN regions (Coastal)

• Plan trade visits with sales agents in the regions

• Attend VTM Quarterly Cycle Brief

• Submission of monthly CC recon – last Friday of every month