• Lively, Energetic, Positive - Electronic Sales Person.
• MUST have electronics experience and enjoy working in electronics!
• Trained & Experienced Sales Representative and Technical Support Technician. 

Duties & Responsibilities:

• Product Sales
• Product Demonstration
• Creating & Harvesting New Clients
• Meeting Set Sales Targets
• Provide Client Technical Support - Telephonic, Email & In Person
• Provide Training to Clients and Internal Staff
• Site Visits & Installation Plan Layout – Project Planning
• Installation of CCTV cameras, Access Control and Alarm Systems
• Configure all Brands of wired and Wireless Routers, Modems, Access Points, Network Adapters and etc.
• Installation and Configuration of DVR’S and NVR’S
• Trouble Shooting CCTV and Electronic issues
• Bug Sweeps
• Sales Reports
• Graphic Design
• Newsletter layout
• PC Test Fix and Updates
• Client Product Technical Support
• Engineer Products
• Product Testing and Fixing
• IT Technical Planning, Installation and Support
• Training on Products and Software
• Network support
• Application Support
• Hardware Support
• Website development and updates
• Create and Engineer Cameras from parts and/ modules
• Monitoring Access Control System
• Test and implement new systems, assist in upgrades and correct errors to maintain system after implementation.
• Provide first line support for all user trouble calls that span all computing tiers and networking, in person, e-mail and over the telephone, as appropriate, resolving majority of support requests on initial contact.
• Coordinate work to test, install and modify systems.
• Liaise with hardware vendors, software and application products, especially with regard to problem diagnosis and resolution.
• Technical research and recommendations to the company with regards to Information Technology.
• Coordinate with technical experts for handling problems requiring site visits/work and user support.
• Coordinate with suppliers for the deployment of new IT infrastructure of the company.
• Ensure completion of all goals and documentation of deliverables on project completion.
• Coordinate support with other IT groups for desktops, laptops and application software located at the remote sites.
• Install new hardware and software for end users and deliver basic training and orientation.
• Maintain inventory records for all IT equipment, supplies and accessories.
• Maintain registry records for PCs and Peripherals maintenance operations.
• Familiar with the deployment of CCTV and Biometric Access systems.
• Direct interaction with the clients and customers via Phone, email and in person.
• Deployment of Computers and printers in a network.
• Installation, Set up and Troubleshooting Desktops and Laptops.
• Operating system recovery and installation of the required software for the company.
• Installation of Money Products and Financial Applications like Western Union, Instant Cash, ARY, BCA, etc.
• Resolving the day-to-day IT related queries of the company.
• Commissioning and Trouble Shooting the Networking Issues (From KeyStone Jack to Patch Panel Side, Terminations, Dressing Cables and Lablings)
• Maintain all Records - stock records for parts that are damaged, new and used.
• Dealing With Calls in a highly Professional method.
• Able to respond and adapt to the needs of all customers and users.
• Handling complaints in a diplomatic way.
• Resolve the issues by phone calls and remotely connecting to end user’s PC’s.
• Able to communicate complex IT issues to non-technical staff.
• Hardware And Application Support.
• Installation and Troubleshooting Desktop and Laptop Issues
• Sales of security the Computer accessories New Laptops and used Laptops new and Used Desktops and maintain the records Day by day of the Products.
• Claiming the Warranty form customer side to dealer side
• Responsible for taking purchase orders.
• Handle the task of explaining various computer products, conduct demonstrations and explain the benefits of products.

Must Have:

• Possess Excellent Verbal and Written Communications Skills
• In Depth Knowledge of computer Products as well as the Industries.
• Ability to build good relationship with customers.
• Ability to handle multiple tasks.
• In Depth Knowledge of System Upgrade and Networking.
• Expertise and professionalism to handle and resolve client problems.
• Possess good presentation and negotiation skills.

Summary of Duties:

• Meeting Set Sales Targets
• Product Sales and Demonstrations
• Creating & Harvesting New Clients
• Meeting Set Sales Targets
• Provide Client Technical Support - Telephonic, Email & In Person
• Provide Training to Clients and Internal Staff
• Installations: CCTV, IP Cameras, DVR, NVR, Access Control, Alarm Systems etc.
• Site Visits
• Bug Sweeps
• Reports
• Product Demonstrations and Sales
• Graphic Design
• Wed Design & Development
• Technical Support
• Test, Maintain, Engineer and Fix Products
• Maintain Office IT Infrastructure: Internet, Servers, PABX, CCTV
• Manage, Maintain and Update Company Websites
• Create Compose and Send Company Newsletters
• Manage Company's Social Media
• Graphic Design
• Website development and updates
• Bug Sweeps
• Software Installations
• REQUIRED TRAITS:
• Maintain high standards of work under pressure
• Technical Passion and Background – experience
• Sales Experience and / Training
• Physically Fit and able to lift IT Equipment, climb ladders, crawl under objects to access cabling etc.
• Able to achieve tasks and assignments
• Having good negotiations, interpersonal skills with professional oral & written communications.
• Analytical ability, hardworking, honest, regular and punctual
• Team player, self-motivated, self-directed and self-disciplined
• Ability to communicate and mix with people

Required experience:

• Sales Experience
• CCTV, Electronics, Sales, Computers, Networking, IT, Graphic Design: 1 year
• Drivers Licence

*Additional information:

• Fluent in English and Afrikaans
• Must Be Sales & Target driven
• Electronics Background and/or Experience
• Valid License & Own transport