Introduction:

Mascor is a Company consisting of franchised Toyota dealerships in Greytown and Dalton. We offer professional and high-quality service and customer service standards. Mascor Toyota Greytown is currently seeking a Sales Executive for their Used vehicle department.

Description:

Mascor is a Company consisting of franchised Toyota dealerships in Greytown and Dalton. We offer professional and high-quality service and customer service standards.

Mascor Toyota Greytown is currently seeking a Sales Executive, to actively promote and sell new and pre-owned vehicles, ensuring excellent customer service, achieving sales targets, and upholding the Toyota brand’s reputation for quality and trust.

RESPONSIBILITIES:

1. Sales & Customer Service

• Proactively engage with prospective customers via showroom floor, online leads, telephonic inquiries, and referrals.


• Conduct professional vehicle presentations, test drives, and product demonstrations.


• Identify customer needs and recommend suitable vehicles and value-added products (warranties, service plans, finance options).


• Negotiate trade-in values and finalise sales deals in line with dealership policies.


• Maintain regular follow-ups with potential and existing customers to secure repeat business.

2. Administration & Compliance

• Complete all sales documentation accurately (offer to purchase, finance applications, trade-in appraisals).


• Ensure compliance with F&I. POPIA, and other applicable automotive retail regulations.


• Work closely with the F&I Manager to secure finance approvals and insurance arrangements.


• Maintain updated vehicle stock lists and pricing on dealership and third-party platforms.

3. Vehicle Preparation & Merchandising

• Ensure all vehicles on display are clean, well-presented, and correctly priced.


• Assist with vehicle photos and descriptions for online marketing.


• Monitor the condition of used stock and report any issues to management.

4. Targets & Performance

• Consistently meet or exceed monthly sales and gross profit targets.


• Contribute to dealership CSI (Customer Satisfaction Index) targets through professional service.


• Track personal performance and proactively seek improvement opportunities.

Requirements:

REQURIEMENTS:

1. Qualifications & Experience

• Matric Certificate (Grade 12).


• Previous experience as a sales executive in a dealership environment (used vehicles preferred).


• Valid South African driver’s license.

2. Skills & Competencies

• Strong sales and negotiation skills.


• Excellent verbal and written communication skills.


• Product knowledge of Toyota vehicles and competitors' models.


• Ability to work under pressure and meet deadlines.


• Computer literacy (MS Office, Dealer Management Systems, online lead platforms).


• High energy level and results-driven mindset.