Join Our Team as a Quality Controller!

Location: Cape Town

Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers.

What You’ll Do

• Device Quality Inspection:
  Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards.

• Functional Testing:
  Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness.

• Connectivity & Transaction Testing:
  Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy.

• Configuration & Setup:
  Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings.

• Defect Identification & Reporting:
  Detect and document faulty devices, escalate issues, and track recurring problems for corrective action.

• Compliance & Documentation:
  Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status.

• Collaboration & Continuous Improvement:
  Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.

What Success Looks Like

• Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues.
• Efficiency: All devices tested within SLA timelines.
• Impact: Reduced merchant complaints and improved device reliability in the field.