EasyPay Everywhere is seeking an experienced Outcomes & Assurance Specialist to ensure that our programmes, projects, and strategic initiatives deliver clear, measurable outcomes and tangible business value.

This role provides independent insight, challenge, and assurance across the delivery lifecycle, strengthening governance, improving delivery confidence, and ensuring accountability for results. You will work closely with delivery teams, finance, and senior stakeholders to support high-quality decision-making and successful benefit realisation.

Key Responsibilities

Outcomes Management

• Define, document, and maintain clear outcomes, benefits, and success measures for programmes and projects

• Develop and apply outcomes frameworks, benefits maps, and logic models

• Track, analyse, and report progress against agreed outcomes and benefits

• Support post-implementation reviews and benefits realisation activities

Assurance & Governance

• Provide assurance across programmes and projects, identifying risks, issues, and dependencies

• Conduct or coordinate assurance reviews at key delivery stages

• Assess readiness, controls, and alignment to strategic objectives

• Support investment, programme, and project governance processes

Insight & Independent Challenge

• Provide objective challenge to plans, assumptions, forecasts, and delivery approaches

• Identify early warning signs and recommend corrective actions

• Ensure lessons learned are captured and embedded into future delivery

Stakeholder Engagement

• Partner with programme leads, delivery teams, finance, and senior stakeholders

• Facilitate workshops and reviews focused on outcomes, risks, and delivery confidence

• Communicate complex findings clearly to both technical and non-technical audiences

Standards & Continuous Improvement

• Promote best practice in outcomes management and assurance

• Develop templates, guidance, and tools to improve consistency and quality

• Contribute to the organisation’s maturity in assurance and benefits management

What Success Looks Like

• Clear, measurable outcomes defined and tracked across major initiatives

• Improved delivery confidence with reduced risk of late-stage failure

• Early identification and mitigation of risks, issues, and dependencies

• Strong governance, transparency, and accountability

• Demonstrable benefits realised from investment

Skills & Experience

Essential

• Proven experience in outcomes management, assurance, or performance management

• Strong analytical and critical-thinking capability

• Experience reviewing programmes or projects and providing constructive challenge

• Excellent written and verbal communication skills

• Ability to influence stakeholders without direct authority

Desirable

• Experience with assurance frameworks (e.g. internal assurance or gateway-style reviews)

• Knowledge of benefits realisation and performance reporting

• Experience working in complex or transformation environments

Key Competencies

• Objectivity and sound professional judgement

• Strong attention to detail

• Risk and issue management

• Stakeholder management and collaboration

• Continuous improvement mindset

Why Join EasyPay Everywhere?

At EasyPay Everywhere, you will play a critical role in ensuring our investments deliver real value. You will work in a dynamic, impact-driven environment where insight, integrity, and outcomes matter.