Stone Connection (Division of Finstone SA) is looking for an experienced Branch Manager who is highly organized, administrative & sales orientated, professional and skilled with exceptional communication skills to fulfil the respective role in granite industry. Convincing commitment to innovation and excellence, we strive to create an outstanding customer experience and foster a positive work environment for our employees.

Summary purpose/expectations: 

The purpose of this role is to manage the entire branch, administration, and sales to ensure the successful delivery of operations and business strategies. The ultimate candidate must have a proven track record in managing operations, driving sales, and delivering exceptional customer service. As the Branch Manager, you will be responsible for overseeing all aspects of branch performance, employee management, sales, financial performance, and customer satisfaction.

Key deliverables:  

• Lead and manage the day-to-day branch operations to achieve business strategies, goals, and objectives.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Foster and maintain solid relationships with customers, suppliers, vendors, factories, and the local community.
• Compile weekly and monthly reports on branch performance to senior management.
• Create, implement, and monitor strategies to accelerate sales, profitability, and long branch sustainability.
• Manage branch administration (petty cash, sales, invoices, banking journal, goods returned, delivery notes, filling, credit notes, and other related administration tasks).
• Maintenance warehouse interventions, stock management and ensure physical stock takings. 
• Maintain and provide monthly financial statements. 
• Approve sales invoices on AX (Axapta system). 
• Implement, drive, and monitor excellent customer service.
• Build healthy relations with existed and new customers. 
• Consistently measure internal & external sales market influences, 
• Implement new sales initiatives. Plan, review, and execute sales strategies.
• Maintain and ensure sustainable profit margins. 
• Manage employee relations, performance management and day-to-day matters.