Reporting to the Technical Manager
Key Area of Responsibility:  
Technical repairs, installations and product support
Duties/Responsibilities:

Perform electronic and mechanical repairs to products
Provide consultation support for installations
Undertake installations when required
Member of the Workshop Team to provide post – sale support to Bidvest Mobility staff, business partners and end-users
Minimum 2 years repairing digital and /or RF equipment to component level
SMD component soldering skills
Personal computer, standard office equipment
Multiple and changeable priorities
Occasional stressful customer interface
Good verbal and written English skills
Strong telephone skills and courteous telephone manner
Effective and tactful communication with customers, sales and other departments
Familiarity with Microsoft Windows operating systems
Repairs in a timely, neat and accurate manner of all defective hardware sent to the workshop by customers
Configures and test sales demo systems per demo request instructions
Performs occasional service calls at customers locations
Complete all required documentation in accurate and legible fashion
Responsible for good housekeeping and safety practices
A person who can work on his/her own with minimum supervision