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Controller - Frontline Department

Apply before Dec 19 2025 | 6 Days left

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Vacancy Details

Employer: Brights Hardware

Purpose: The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices. This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.

KEY RESPONSIBILITIES:

  • •Ensure that the actual item/s purchased corresponds with the customers receipt ensuring that the correct goods leave the premises
  • Ensure that the item purchased is correctly scanned
  • Keep record of inter branch sales
  • Greet customers in a friendly manner as they enter and exit the store
  • Monitor checkout stations (and self-service in stores with this feature) for cashier performance and needs by superior
  • Avoid duplications of to follow items
  • Participate in perpetual stocktakes
  • Ensure housekeeping of work area according to company standards
  • Perform any work-related tasks as delegated by Superior
REQUIREMENTS:
  • Matric or x3 Completed Intercept courses equating to total of 120 credits
  • Grade C in security (advantage)
  • 2 years previous experience in a similar role
  • Brights Induction (Service excellence)
  • Internal Procedural knowledge
  • Ability to take on responsibility, be diligent & handle pressure
  • Ability to work independently as well as in team
  • Perform duties in an effective and efficient manner
  • Product and department knowledge
  • Interpersonal skills
  • Good customer skills
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.


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About Brights Hardware

Brights Hardware was founded in 1971 by Mr. and Mrs. Luis as a General Dealer specialising in electrical contracting and repairs. Through the years, the business has grown into a multi-faceted outlet for all one’s building material and hardware needs. Since opening the first warehouse in Stikland, Cape Town in 1995, Brights has expanded considerably with the first franchisee store in Plattekloof in 2006 and a store in Blackheath in 2009. In this same year, Northern Trusses was incorporated into the Brights Group, and renamed to Brights Trusses.

Further expansion continued with the opening of a store in Uitzicht, Durbanville at the end of 2011, one in Langebaan in April 2012, and a big store in Montague Park at the end of 2013.

Today, Brights is owned and operated by the Luis children, their spouses and Brights staff members who are shareholders. Mrs. Luis, still part of the business as Founding Director, has devoted her time to the training and upliftment of Brights staff.

The late Mr. Luis, who passed away in 1998, is remembered as a leader with a great vision and tons of energy – earning him the title of “Bright Spark” in the family. This “spark” was captured in real-life by his daughter, Marina, who created “Sparky” for her pen pals when she was younger. The very same “Sparky” is still part of the company logo to this day.

“Our challenge has remained the same since our doors opened in 1971 – to maintain the highest standard of service to our customers by living our motto that “Brights is more than just a Hardware store” says Mrs. Luis (Brights Founder).

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