Customer Service:

• Promote units, providing detailed information about products and services to potential tenants and presenting informative marketing materials.
• Respond to prospective tenant inquiries, understanding their queries, and delivering required information.
• Establish lasting connections with potential tenants through post-purchase follow-ups, confirming receipt of information, and addressing any further questions or concerns.

Activations

• Execute compelling marketing experiences, setting up promotional materials and engaging with the audience to spread awareness of the product.
• Manage both online and offline marketing channels, handling lead generation, distributing required information, and assisting with any inquiries.
• Oversee the storeroom for marketing materials, ensuring items are checked, cleaned, and organized.

Administrative

• Compile daily reports on the distribution of marketing flyers and submit them accurately.
• Share activation location details with the team leader, including pins and photos.
• Submit daily photographs of the activation stations.
• Maintain a lead list, compiling and submitting details as required.
• Monitor the usage of marketing materials and report stock levels to the line manager on a weekly basis.

• NQF Level 4 essential
• 6 months experience in promotions or sales / customer service or similar essential
  

• Customer Service
• Administration
• Service delivery
• Verbal communication
• Written communication