Administrator: Service Advisor (Non-Technical)

Kimberley
Salary: Market Related
Job Type: Permanent
Sectors: General Automotive
Reference: 162238

Apply before Dec 13 2025 | 4 Days left

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Vacancy Details

Employer: Motus Corporation

SERVICE ADVISOR

Isuzu Kimberly

Isuzu Kimberly currently holds a vacancy for a Service Advisor reporting to the Service Manager.

This position will be suited to a person who can maintain high levels of service on an on-going basis, ability to provide excellent customer service.

To coordinate the workflow in the service department, between service advisors, foreman and customers.
Update service customer on all service bookings
Communicate with all Service Staff
Ensure workshop opening and closing daily and timeously
Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in key safe
Ensure first thing in the morning that vehicles are parked outside and that the keys are locked in keysafe
Ensure job cards are signed off by Technicians and Service Advisors
Assist and advise Technicians on quotes in a timeous manner
Give assistance to the Controller, Foreman, Service Manager, Service Receptionist
Follow up on parts ordered to workshop
Ensure that the yard is locked at the end of business
Book in vehicles
Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership
Ensure that all vehicles are test driven
Record and report comebacks
Ensure parts are ordered according to the parts ordering system
Ensure that the workshop area is kept clean at all times
Ensure that Technicians are properly attired as per Company standards
Ensure the promotion and adherence to safety standards
Ensure the proper tools are used for the required job
Sell accessories and additional work
Prepare quotations to be authorized
Follow-up on sales not made

KNOWLEDGE, SKILLS AND QUALIFICATIONS:

A minimum of 3 years’ Service Advisor experience is essential.
A Service Advisor certificate is essential
A minimum of Grade 12.
Clear Criminal Record
Motor industry experience will be an advantage
Must have excellent verbal communication skill
Computer literacy is essential

APPLICATION REQUIREMENTS:

Isuzu Kimberly is an Equal Opportunity Employer, and preference will be given to Employment Equity candidates.

Applications should be accompanied by an up to date CV indicating achievements, knowledge, skills and qualifications.

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.