This role requires a detail-oriented and proactive individual with strong technical knowledge of food safety, health, and environmental compliance. The successful candidate will ensure the effective implementation, management, and continuous improvement of food safety and health & safety systems across the region
Duties:
Conduct food safety training for staff and senior management (Internal and outsourced).
Manage, maintain, and continuously improve the food safety management system.
Review, update, and implement policies, procedures, and documentation.
Ensure factory compliance with Halaal (monthly audits), R638, Trade License, and gas/flammable substance regulations. 
Coordinate store compliance: apply for R638 and trade licenses with relevant municipalities.
Conduct internal and external audits across regions.
Coordinate the company's Global Audit requirements and internal audits with relevant national managers.
Ensure hygiene standards are met and sustained across all operations.
Ensure adherence to GMP, Sanitation SOPs, and allergen management protocols.
Verify incoming raw materials and ensure all required documentation is received.
Trend and analyze customer complaints, micro results, and corrective actions.
Assist with investigations linked to customer complaints. 
Oversee ordering of cleaning equipment and monitor usage. 
Ensure all testing equipment (thermometers, Testo units, scales) are calibrated and compliant. 
Oversee quality control documentation and ensure accurate record-keeping. 
Manage supplier accreditation in line with company and food safety requirements.
Handle leave planning, staff scheduling/rostering, and disciplinary actions for the QA/H&S team. 
Liaise with chemical suppliers, pest control providers, testing laboratories, and the laundry service provider. 
Manage waste programs, arrange collections, and review sustainability reports
Oversee ordering of PPE for factory staff. 
Conduct monthly stock-takes on cleaning materials and consumables.