- Pretoria
- Salary: R10 000.00 - R12 500.00 Per Month
- Job Type: Permanent
- Sectors: General Automotive
- Reference: 161770
Vacancy Details
Employer: Motus Corporation
Location: Pretoria
We are seeking a qualified and experienced Service Manager to join our team. The ideal candidate will have 2-3 years of experience in a similar role and possess strong leadership and communication skills.
Responsibilities:
- Oversee the day-to-day operations of the service department
- Manage a team of technicians and customer service representatives
- Ensure timely and efficient delivery of services to customers
- Develop and implement service policies and procedures
- Monitor and analyze service performance metrics
- Handle escalated customer inquiries and issues
- Collaborate with other departments to improve service delivery and customer satisfaction
- Train and mentor staff to ensure high-quality service delivery
Requirements:
- 2-3 years of experience in a service management role
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Knowledge of service industry best practices
- Ability to work under pressure and meet deadlines
- Bachelor's degree in business administration or related field (preferred)
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About Motus Corporation
Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.
Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.
Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.
Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.
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