Posbeskrywing: MENSLIKE HULPBRON (MH)KONSULTANT

Hierdie pos is vir 'n MH Konsultant wat 'n kritiese rol speel in die daaglikse fasilitering van MH-verantwoordelikhede. Die verhouding van take is 50% HR en 50% IR (Arbeidsverhoudinge).

Sleuteldoelwitte en Resultaatstate

Die primêre verwagting is om effektief met kliënte te kommunikeer en om HR- en IR-verwante navrae op te los in die genoemde 50/50 verhouding. Die doel is om te verseker dat kliënte wetlik voldoen met HR-dokumentasie, EE- en SDL-voorleggings, en om gesonde regs-/IR-advies te bekom.

Die Konsultant is noodsaaklik vir kliëntbehoud, insluitend die fasilitering, instandhouding en uitvoering van die kliëntinstandhoudingsprogram , asook die verbetering van die kliëntaanboord-ervaring.

Belangrikste Pligte en Verantwoordelikhede (Werklys)

1. HR/IR Pligte

Die pos behels 'n omvattende kennis van HR-dokumentasie en/of implementering , asook bystand met IR-verwante funksies.

• Arbeidsverhoudinge (IR):

  • Die aanspreek van enige diensverhoudinge-kwessies. 

  • Die voorsit van dissiplinêre verhore en opstel van uitkomste. 

  • Die opstel en administrasie van CCMA-dokumente (bv. 7.11 en 7.13 verwysings), besware teen Kon/Arb, en opposisiebeëdigde verklarings.

  • Die verteenwoordiging van kliënte by versoening en arbitrasies.

  • Die fasilitering van afdankings (opstel van Afdeling 189-kennisgewings en fasilitering van vergaderings).

  • Die hantering van daaglikse arbeidshulp en IR-ondersteuning aan kliënte.

     

• Menslike Hulpbronne (HR):

  • Die opstel en finalisering van dienskontrakte, posbeskrywings, en HR-beleide, prosedures, gedragskodes, en standaarde.

  • Die opstel van kennisgewings, ooreenkomste, en HR-verwante dokumentasie.

  • Die opstel of bywerking van diensdokumente rakende aanstelling, oordragte, bevorderings en beëindigings.

  • Die toesig oor die aanstellingsproses, insluitend die koördinering van posplasings en verwysingskontrole.

  • Die verskaffing van algemene HR-ondersteuning en daaglikse bystand aan kliënte.

2. Administratiewe Pligte

• Die hantering van navrae per telefoon en e-pos.

• Die opstel en verspreiding van HR/IR-nuusbriewe.

• Die verifiëring van siekenotas.

• Die opstel van verskeie briewe, insluitend NTAS, opskortingsbriewe, en waarskuwings (WW, FWW, CFWW), asook die toepassing van sanksieriglyne.

• Aanlyn aansoeke en digitale dokumenthantering.

3. Ad-hoc Pligte

• Die bestuur van Diensbillikheid (EE)- pligte en verantwoordelikhede.

• Die bestuur van Vaardigheidsontwikkeling (Skills Development)- pligte en verantwoordelikhede.

• Kliëntinstandhouding en verhoudingsbestuur.

• Kliëntaanboord en die ontwikkeling van 'n aanboordplan.

Vereiste Persoonlike Standaarde en Eienskappe

• Oplossingsgedrewe (Solution Driven)
• Spanwerk (Teamwork)
• Erkenning (Recognition)
• Positiewe Gesindheid (Positive Attitude)
• Billikheid (Fairness)
• Integriteit (Integrity)
• Betroubaarheid (Reliability)
   

Bykomende Kriteria:

•  Uitstaande Kommunikasie: Om uitstaande met kliënte te kommunikeer en interne terugvoer aan die senior te gee.

•  Verantwoordelikheid: Hou jouself, kliënte, medewerkers en seniors verantwoordelik.

•  Uitermatige verantwoordbaarheid: Vermy blaamverskuiwing en neem volle verantwoordelikheid.

•  Aandag aan Detail: Van uiterste belang vir die maatskappy se professionele aard en reputasie.

•  Prioritisering: Effektiewe prioritisering van take en die stel van streng spertye.

•  Spanwerk: Moet 'n spanlid wees en voortdurend 'n sterker, meer effektiewe span help bou.

   

💰 Salarisinligting 

Die pos wat geadverteer word, is vir 'n HR Konsultant (met 'n moontlike begin as 'n Junior HR Konsultant):

• Junior HR Konsultant (Begin): R14,000 per maand.

• Bevordering na HR Konsultant (Na 3 maande): R16,000 per maand.

• Senior HR Konsultant (Na 6-9 maande): 'n Brandstofkaart en motor toelaag van R2,500 word tipies bygevoeg, afhangende van kilometers.

• Nota: Alle salarisse is onderhandelbaar, afhangende van die kandidaat se ondervinding en geskiktheid.

📝 Job Description: HUMAN RESOURCES (HR) CONSULTANT

This position is for an HR Consultant who plays a critical role in the day-to-day facilitation of HR responsibilities. The ratio of tasks is 50% HR and 50% IR (Industrial Relations).

Key Objectives and Result Statements

The primary expectation is to effectively communicate with clients and resolve HR and IR-related queries in the mentioned 50/50 ratio. The goal is to ensure that clients stay legally compliant with HR documentation, EE and SDL submissions, and obtain sound legal/IR advice.

The Consultant is essential for client retention , including the facilitation, maintenance, and execution of the client maintenance program , as well as continuously improving the client onboarding experience.

Main Duties and Responsibilities (Work Listing)

1. HR/IR Duties

The role entails a comprehensive knowledge of HR documentation and/or implementation , as well as assisting with IR-related functions.

Industrial Relations (IR):

• Addressing any employment relations issues.

• Chairing disciplinary hearings and drafting outcomes.

• Drafting and administering CCMA documents (e.g., 7.11 and 7.13 referrals), objections to Con/Arb, and opposing affidavits.

• Representing clients at conciliations and arbitrations.

• Retrenchment facilitation (drafting Section 189 notices and facilitating meetings).

• Handling daily labour relations and IR assistance to clients.

Human Resources (HR):

• Drafting and finalising employment contracts , job descriptions , and HR policies, procedures, codes of conduct, and standards.

• Drafting notices, agreements, and HR-related documentation.

• Preparing or updating employment documents and/or records related to hiring, transfers, promotions, and terminations.

• Overseeing the hiring process, including coordinating job posts and performing reference checks.

• Providing general HR support and daily assistance to clients.

2. Administrative Duties

• Dealing with queries via telephone and email.

• Drafting and distributing HR/IR newsletters.

• Sick note verifications.

• Drafting various letters, including NTAS, suspension letters, and warnings (WW, FWW, CFWW), and applying sanction guidelines.

• Online applications and digital document handling.

   

3. Ad-hoc Duties

• Managing Employment Equity (EE) duties and responsibilities.

• Managing Skills Development duties and responsibilities.

• Client maintenance and relationship management.

• Client onboarding and onboarding plan development.

   

Required Personal Standards and Characteristics

The employee will be required to perform all duties in line with the company's core values:

• Solution Driven

• Teamwork

• Recognition

• Positive Attitude

• Fairness

• Integrity

• Reliability

   

Additional Criteria:

•  Excessive Communication: To excessively communicate with clients and provide internal feedback to his/her superior.

•  Accountability: To keep self, clients, co-workers, and seniors accountable.

•  Extreme Ownership: Must refrain from blame shifting and take full responsibility.

•  Attention to Detail: High attention to detail is of utmost importance as it reflects the company's professionalism and reputation.

•  Prioritising: Effective prioritising of tasks, keeping records, and setting strict deadlines.

•  Teamwork: Expected to act in a manner to continuously build a stronger, more effective team.

   

💰 Salary Information

The advertised position is for an HR Consultant (with a possible start as a Junior HR Consultant):

• Junior HR Consultant (Starting): R14,000 per month.

• Promotion to HR Consultant (After 3 months): R16,000 per month.

• Senior HR Consultant (After 6–9 months): A fuel card and car allowance of R2,500 is typically added, depending on mileage.

• Note: All salaries are negotiable, depending on the candidate’s experience and suitability.