- Sandton
- Salary: Market Related
- Job Type: Permanent
- Sectors: Sales Automotive
- Reference: 161643
Vacancy Details
Employer: Motus Corporation
Location: Hyundai Sandton
Job Summary:
We are seeking a highly skilled and experienced Specialist Service Advisor to join our team. This individual will be responsible for providing expert advice and guidance to customers on the maintenance and repair of specialized equipment or machinery. The Specialist Service Advisor will also coordinate with technicians to ensure that repairs are completed efficiently and accurately.
Key Responsibilities:
- Provide expert advice and guidance to customers on the maintenance and repair of specialized equipment or machinery
- Assess customer needs and recommend appropriate repair and maintenance services
- Coordinate with technicians to schedule and prioritize repairs
- Ensure that repairs are completed efficiently and accurately
- Maintain accurate records of customer interactions and service requests
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
- Stay up-to-date on industry trends and new technologies related to specialized equipment or machinery
Qualifications:
- High school diploma or equivalent required; technical degree or certification preferred
- 3+ years of experience in a similar role, preferably in a specialized automative industry
- Strong technical knowledge and expertise in the maintenance and repair of specialized equipment
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Flexibility to adapt to changing priorities and work under pressure
If you meet the qualifications and are passionate about providing top-notch service to customers, we encourage you to apply for the Specialist Service Advisor position. Join our team and help us deliver exceptional service and support to our valued customers.
8 people have applied for this job. 209 people have viewed this job.
About Motus Corporation
Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.
Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.
Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.
Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.
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