Reports to: Sales Manager: Flow Solutions
The Sales Representative (Flow Solutions) is responsible for conducting all sales, marketing, customer liaison and related activities within the Employer for the allocated territory and customer base.
This function includes but is not limited to the following: 
Regular sales visits to all customers and prospective customers, and marketing the Employer’s products and services during such visits.
Attend to all administrative tasks relating to the sales function including the accurate management and upkeep of the sales database and provision of regular sales / service visit and call reports.
Identify and pursue sales opportunities including following up on new leads and referrals resulting from field and industry activity.
Build strong relationships with current and potential customers.
Maintain and increase order intake of sales.
Accurate capturing of orders.
Ensure accurate control of submission of documentation.
Ensure adherence to the Employer’s credit and sales policies.
Maintain high customer satisfaction ratings that meet the Employer’s standards.
Identify and resolve customer concerns/problems.
The preparation of comprehensive sales quotations for customers.
Ensure maximum stock availability through liaison with the other operational departments of the Employer. 
Participate in local shows and marketing activities as required. 
Submit reports and forecasts on a regular and prompt basis.
Monitor competitors by gathering current marketplace information on pricing, products, new products and merchandising techniques. 
Maintain product and technical knowledge.