Utilities Specialist

Apply before Jan 30 2026 | 56 Days left

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Vacancy Details

Job Description

Manage key stakeholder relationships including Utility Service Suppliers, MTN, IHS, and other partners.

Handle utility queries and disputes, ensuring timely and accurate resolutions.

Open new utility accounts and manage the termination or closing of existing accounts.

Lead the process for payments, and the recovery of deposits and credits where required.

Coordinate and support meter reading activities.

Maintain progress trackers, supplier reports, client activity reports, and all related documentation.

Provide professional liaison and communication with internal departments, clients, and external bodies.

Ability To Work Under Pressure
Customer Service Excellence
Utility Account Management
Adaptability And Continuous Learning
Utility Query Resolution & Dispute Management
Knowledge Of Municipal Processes And Utility Service Providers (Municipalities/Eskom/Landlords)
Strong MS Office Proficiency (Excel, Word, Outlook)
Investigating Billing Discrepancies
Handling Client Queries Professionally
Negotiation And Follow-Up

Higher Education & Training qualification.

Finance qualification or currently studying towards one (advantageous).

Matric / Grade 12.

Valid South African driver’s license

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