Knowledge Hub Intern – Humanitarian Projects

Location: Cape Town, South Africa
Contract Duration: 9–12 months
Start Date: 1 January 2026

About CTG

CTG connects humanitarian and development projects with the skilled people needed to make them happen. Since 2006, we have deployed more than 40,000 staff across 40+ fragile and conflict-affected countries, supporting partners in delivering essential aid, services, and impact. Joining CTG means joining a mission-driven organisation committed to making a meaningful difference globally.

About the Role

We are looking for a motivated and curious Knowledge Hub Intern to support the development and growth of our central Knowledge Hub on SharePoint. This role is ideal for someone passionate about data, information management, communications, and digital tools—especially within the humanitarian and development sector.

You will gain hands-on experience across knowledge management, stakeholder engagement, analytics, and content curation. As part of CTG’s 70-20-10 internship programme, you will learn through real project work, mentorship, and structured training.

Key Responsibilities

• Support the design, organisation, and ongoing maintenance of CTG’s Knowledge Hub on SharePoint.
• Coordinate with colleagues across HQ and field teams to encourage engagement, content updates, and knowledge sharing.
• Curate and quality-check submissions to ensure relevance, structure, and accuracy.
• Produce weekly summaries on new content, innovations, and trends.
• Provide Knowledge Hub insights for bids, reports, and other client-facing materials.
• Collaborate with the Communications/Marketing team to integrate knowledge outputs into CTG briefings and campaigns.
• Explore the use of AI and other technologies to improve accessibility and user experience.
• Help track usage, engagement, and content metrics for reporting.

What You Will Learn

By the end of the internship, you will have gained:

• Hands-on experience building and managing a knowledge hub, including taxonomy design and content curation.
• Skills in working with diverse teams and stakeholders across multiple locations.
• Experience summarizing data and producing insights for internal and external audiences.
• Exposure to digital tools including SharePoint and emerging AI technologies.

Required Qualifications (Mandatory)

• Recent graduate (within the last year) or final-year student in Data Analytics, Computer Science, Business Intelligence, or a related field.
• Strong analytical mindset with attention to detail.
• Excellent interpersonal skills and comfort interacting with diverse teams.
• Fluent in English (written and spoken).

Desirable Qualifications

• Familiarity with information or data management systems.
• Interest in humanitarian or development work.
• Experience using SharePoint or similar platforms.

How to Apply

Please submit your CV and a brief cover letter to culture@ctg.org

Call to Action

If you are eager to learn, passionate about impactful work, and excited to grow in a dynamic international environment—we encourage you to apply!

Inclusion Statement

CTG is an equal opportunity employer and welcomes applicants from all backgrounds, cultures, and experiences.