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Assistant Store Manager

KwaZulu-Natal
Salary: Market Related
Job Type: Permanent
Sectors: Retail Sales
Reference: 160479

Apply before Dec 25 2025 | 20 Days left

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Vacancy Details

Employer: GALXBOY

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

Duties and responsibilities include training staff, managing inventory, ensuring a safe, clean and aesthetically pleasing store environment and assisting customers. As well as promptly address and resolve customer complaints and any staff issues.

KEY AREAS OF RESPONSIBILITY

Customer Service Leadership

Lead the sales team through example and ensuring meeting of personal and company sales targets - UPT, ATV and Turnover
Performs and supports the team in delivering excellent customer service
Floor presence, floor supervision, allocating team members as per zoning guide and supervising floor operations

Visual Merchandising

Implementing merchandising as per guidelines and submitting VM pictures on a weekly
Conducting regular VM walks throughout the day, ensuring product is tagged, hanging correctly, steamed, priced and replenished sufficiently for trade
Continuous self and team training and assessment of visual merchandising of the store

Inventory Control

Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the stock on the system
Ensure stockroom is maintained and organized according to standards, stock positioned in order to expedite replenishment timeously
Conduct weekly and monthly stock counts and stock takes accordingly, verify and submit accurate count reports
Actively implement, practice and supervise risk control measures to help alleviate losses to the company

Supervising Daily Operations

Manage time and attendance, Follow and implement opening and closing procedures accordingly
Maintain all daily requirements, POS operation, Cash up, cash drop, time and attendance and general housekeeping
Process refunds and exchanges according to company policy, escalate and inform OPS where necessary

SKILLS AND PERSONAL ATTRIBUTES

Matric certificate compulsory
Bachelor’s degree ideal
1 – 2 years’ experience working in a retail environment in a managerial role.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.

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About GALXBOY

Welcome to GALXBOY: SMART | AFRICAN | AMBITIOUS!

Ready to Make Your Mark in Style? Join the GALXBOY!

Come be a part of the exciting journey at GALXBOY! We're not just a retail company; we're a vibrant community of creative individuals who are passionate about pushing the boundaries of fashion and culture. Innovation is stitched into our seams, and a relentless pursuit of excellence drives everything we do.

Our Style & Culture: Where Individuality is Always in Fashion

Join a team that thrives on the richness of diversity and the power of individuality. We celebrate

What makes you unique and believe that a blend of different perspectives fuels our creativity and our

collections. Our culture is built on collaboration, where every voice is heard, and every idea is valued.

At GALXBOY, we foster an environment that encourages you to be authentically you.

Our Ways of Working: Keeping Pace with the Trends

In the fast-paced world of retail fashion, agility is our superpower. We embrace a dynamic and flexible approach to work, allowing you to unleash your potential and stay ahead of the curve.

We believe in work-life integration, not just balance, because we know your best ideas can spark at any time.

While our everyday vibe might be relaxed and approachable, our commitment to delivering top-notch style and quality is anything but. We're results-driven, and that means turning creative concepts into must-have items on our shelves and online. You'll be surrounded by a team of go-getters who know when it's time to brainstorm and when it's time to make things happen.

We don't just set sales targets; we smash them with style! The thrill of exceeding expectations keeps us moving forward, and your contributions are the heart and soul of our success. Expect exciting challenges, celebrate every win (big or small!), and grow alongside a team that's passionate about making a statement in the world of fashion retail.

Why Choose GALXBOY?

Bold Vision:
Be part of a company that dares to dream big in the fashion landscape.

Our vision is to redefine retail, and we're looking for bold individuals who share that passion for style and impact.

Impactful Work:

Your contributions directly shape what our customers experience. Join us in influencing the future of fashion retail and making a lasting impression on our community.

Fun and Inclusive:

Work hard, play hard, and look good doing it! Our team knows how to have fun while delivering exceptional results and creating amazing shopping experiences. We celebrate successes, big and small, together.

GALXBOY is more than just a workplace; it's a lifestyle destination. If you're ready to bring your unique talents to a team that values creativity, innovation, and individuality in the retail world, we invite you to explore opportunities with us. Together, let's create the future of fashion retail!