A reputable company based in Pomona requires a Receptionist

DUTIES:

Reception and Switchboard

• Reception – Receive visitors to the company in a friendly and professional manner
• Switchboard – Answer and attend to all calls in a clear, friendly and professional manner
• Transfer calls to the requested extension or direct the call to the correct person.
• Take accurate messages and ensure that all messages are conveyed to the relevant staff members immediately for necessary action

Social Media and internet

• Managing and upkeep of the Company website.
• Managing and placement of social media posts on different Company platforms.
• Monitoring the Company WhatsApp line and redirecting messages internally to relevant staff 

Customer Engagement

• Contact dormant customers. Send out company profiles to customers where needed. Pass on leads to the correct internal sales manager. 

Office Administration

• Buy soft products for the company (stationery, refreshments, etc.).
• Management of cleaning staff.
• Ensure that cleaning schedule is followed by cleaning staff.
• Ensure maintenance on the inside and outside of the building is clean.
• Arranging and management of Office Functions.
• Ensure that visitors to the business have been offered and served refreshments.
• Managing the staff refreshments “shop”.

General

• Ensure that the Info email is monitored and emails are distributed to the relevant staff
• Managing of Internal communications (birthdays, welcoming of new staff, staff comms etc )