Vacancy Details
Employer: Unique Personnel
Key Responsibilities
Coordinate patient scheduling, bookings, home visit logistics, and follow-up appointments
Provide supportive communication with patients and families (non-clinical guidance)
Organize records, maintain patient files, and assist with documentation
Track patient needs and ensure timely updates to the clinical team
Communicate with the doctor(s), caregivers, and external service providers as needed
Assist with care navigation (e.g., organising equipment, liaising with home-care providers)
Support end-of-life planning logistics
Manage whatsapp groups, call logs, messages, patient queries, and practice communication channels
Ensure compassionate, patient-centered interaction at all times
Coordinate patient scheduling, bookings, home visit logistics, and follow-up appointments
Provide supportive communication with patients and families (non-clinical guidance)
Organize records, maintain patient files, and assist with documentation
Track patient needs and ensure timely updates to the clinical team
Communicate with the doctor(s), caregivers, and external service providers as needed
Assist with care navigation (e.g., organising equipment, liaising with home-care providers)
Support end-of-life planning logistics
Manage whatsapp groups, call logs, messages, patient queries, and practice communication channels
Ensure compassionate, patient-centered interaction at all times
Candidate Requirements
Minimum RequirementsStrong administrative and organisational skills
Prompt, reliable, and efficient
Excellent communication and people skills
Ability to remain calm, respectful, and compassionate
Basic computer literacy (email, spreadsheets, documents)
GoodX experience beneficial
Previous experience in admin, caregiving, customer service, community work, or medical reception is an advantage (not required)
Ability to multitask and handle sensitive conversations
Personal Qualities
Compassionate and patient-centred
Calm, confident medical decision-making
Professional boundaries and confidentiality
Strong teamwork and communication
Organised
Prompt and dependable
Confidential and professional
Emotionally mature
Compassionate, patient-centred
Good follow-through
Self-motivated and able to work independently
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