Primary Objective:

The Product Supply Manager is responsible for forecasting product demand, managing logistics, and ensuring a smooth supply chain for skincare, homecare, herbal range, nutrition, weight loss, and sports nutrition products across +- 15–20 Field Support Centres across African countries.
This role requires expertise in supply and demand planning, procurement, import/export legislation, and supplier negotiations while ensuring compliance with product regulations and quality standards.
The manager will lead a team of 4–8 direct reports and work closely with internal stakeholders, including the Warehouse and Pharmacist

 
Main Tasks:

Demand Planning & Inventory ManagementConduct product demand forecasting and supply planning for multiple countries across Africa.
Analyse sales trends, stock levels, and lead times to ensure product availability.
Monitor sell-by dates, transportation times, and manufacturing lead times to prevent stock shortages or overstocking.

 
Logistics & Regulatory Compliance

Oversee the logistics process, ensuring efficient import and export of products across different African countries.
Understand and comply with various national legislations related to product imports, exports, and customs regulations.
Coordinate with freight forwarders, customs agencies, and regulatory bodies to ensure timely product deliveries.

Supplier & Procurement Management

Manage purchasing and procurement for both raw materials and finished goods.
Negotiate pricing and contracts with suppliers to secure cost-effective deals.
Develop and maintain strong supplier relationships to ensure consistent product supply.

Cross-Functional Collaboration

Work closely with the Warehouse and Pharmacist to manage inventory levels and compliance with storage regulations.
Coordinate with marketing teams to ensure compliance with product labelling and country-specific packaging requirements.
Communicate effectively with different teams and cultures across Africa.

 
Team Leadership & Performance Management

Lead and develop a team of 4–8 direct reports, ensuring high performance under tight deadlines.
Implement stress management strategies to maintain productivity in a high pressure environment.
Provide guidance and mentorship to ensure team efficiency and accuracy in supply chain processes.

Process Optimization & Reporting

Utilize advanced Excel skills for data analysis, reporting, and supply chain optimization.
Develop KPIs to measure supply chain performance and identify areas for improvement.
Prepare reports on product availability, sales trends, and supply chain efficiency for senior management.

 
Measures of Success:

Optimal product availability with minimal stock shortages or excess inventory.
Efficient and cost-effective procurement and logistics operations.
Compliance with import/export regulations and marketing label requirements.
High-performance team delivering results within strict deadlines.

Physical Demands & Work Environment:

The role may require some travel across African markets.
High-pressure work environment with tight deadlines and multiple priorities.
Prolonged periods of sitting and operating a computer.
Occasional lifting of materials up to 20 pounds may be required.