Role Description:

The candidate would be responsible for installing, updating, and configuring these systems;
taking proactive steps to monitor and identify any potential issues, and implement preventative
measures; ensure system back-ups are taking place as required, and handle any down time
effectively.
The ideal candidate will possess a strong technical background, hands-on experience, and a
proactive approach to problem-solving in a dynamic business environment.

Duties & Responsibilities

Key Responsibilities:

·       Administer, monitor, and maintain all company network infrastructure (LAN, WAN, VPN, wireless, and firewalls).

·       Install, configure, and maintain physical and virtual servers (Windows, Linux, etc.),

·       Ensuring optimal performance and availability.

·       Manage and maintain telephony infrastructure and systems and the optimisation of thereof.

·       Monitor systems for performance, reliability, and security, responding to alerts and resolving issues proactively.

·       Manage and report on root cause analysis for faults with remedial action.

·       Troubleshooting and monitoring network related performance focusing on the remote and on-site deployment.

·       Setup monitoring software for performance on servers to do preventative maintenance.

·       Assist staff with support and technical issues.

·       Work together with the department manager/s to define policies and procedures relating to network performance and security.

·       Secure server environments by creating documented polices with procedures, implementation, and the monitoring thereof.

·       Ensure network protocols are documented refining security between network devices.

·       Oversee patch management policy.

·       Budget control and administration of software licensing.

·       Maintain vendor and supplier relations.

·       Stay abreast of emerging technologies and best practices to recommend improvements and ensure compliance with industry standards.