Main Purpose of the Job

We are looking for a highly organised and detail-driven Operations, Procurement & Planning Coordinator to manage supply chain activities, procurement, and production scheduling. The successful candidate will play a key role in ensuring operational efficiency, accurate planning, and on-time delivery of products and repairs to our clients.

Responsibilities

• Identify material and supply requirements through regular MRP (Material Requirements Planning) runs.
• Prepare and process purchase requisitions and purchase orders in line with company policy.
• Obtain and evaluate three supplier quotations for non-standard items and negotiate best pricing and delivery terms.
• Coordinate with finance for COD supplier payments and ensure all supporting documentation is submitted.
• Onboard new suppliers by completing vendor application and credit forms prior to system setup.
• Follow up on supplier deliveries, track ETA updates, and evaluate supplier performance for continuous improvement.
• Verify received stock, ensure accurate pricing, and complete Goods Received Notes (GRN) on the system.
• Maintain and update the Sales & Operations Tracker weekly.
• Review sales orders, plan material availability, and schedule production or dispatch jobs accordingly.
• Conduct weekly Sales & Operations review meetings, record minutes, and communicate updates to relevant departments.
• Prepare and issue job pick lists to stores daily, ensuring that scheduled jobs are completed and properly recorded.
• Monitor order progress, reschedule delayed jobs, and ensure all documentation is filed and shared systematically.
• Track repair orders, from client quotation through supplier repair and final invoicing.
• Liaise with 3rd-party repair suppliers for quotations, approvals, and turnaround tracking.
• Keep the repair tracker updated with all stages of the repair cycle.
• Ensure clients are invoiced promptly once repairs are completed and returned.