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O&M Technical Support

Gauteng
Salary: Market Related
Job Type: Permanent
Sectors: Manufacturing
Reference: CPT000640/SM

Apply before Dec 17 2025 | 4 Days left

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Vacancy Details

Employer: West Coast Personnel

A leading manufacturing company is looking for a skilled O&M Technical Support Technician to join their team in their Elandsfontein, Gauteng facility.

Non-Negotiable Requirements

3 Phase Installation Electrician qualification
3â5 yearsâ experience in fault finding, system integration, and solar installations
Strong computer literacy (MS Office, SAP/ERP, and job-specific systems)
Proven knowledge of production, engineering, sales, and marketing processes
Valid driverâs licence

Key Responsibilities

Deliver reliable technical support with minimal disruptions and high uptime
Conduct fault finding and root cause analysis (RCA), providing reports per case
Provide proactive technical updates and resolve issues within SLA
Plan and execute preventative maintenance activities, ensuring adherence to schedules
Reduce equipment downtime through structured maintenance planning
Ensure compliance with ISO maintenance standards, HSE regulations, and audits
Maintain accurate compliance records and achieve high audit scores
Resolve customer queries within SLA, ensuring high satisfaction and reduced complaints
Support lab, storeman, and remote monitoring team members

Skills & Competencies

Proactive and action-oriented
Strong analytical and problem-solving ability
Planning and organisational skills
Resilient and adaptable under pressure
Strong verbal and written communication skills
Customer-focused with relationship-building ability

KPIs Include

Technical issues resolved within SLA and minimal repeat incidents
Maintenance plan adherence and preventative maintenance completion
Compliance audit scores achieved with zero major non-conformances
High customer satisfaction with queries resolved promptly
Minimal equipment downtime and optimised use of resources

To Apply
Only candidates who meet the minimum requirements will be considered.
Send your CV, qualifications and a head & shoulders photo.
If you do not hear from us within 2 weeks, please consider your application unsuccessful.

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About West Coast Personnel

Staff recruitment specialists at all levels: Permanent Placements, Temps, Contract Personnel and CV Services.

What services do we offer? Successful recruitment and selection processes Personality profiling Professional CV preparation for Jobseekers Verification of qualifications, employment history and all relevant details. Reference checks according to competencies. Suitability for position. West Coast Personnel Permanent Placements Having an impressive database of approved candidates, we search the marketplace to find you the best candidate. Our personalized service means that we actually sit down to find out what precisely you need, and through proven processes, ensure that the right person is chosen for the job. Filling your gaps! West Coast Personnel Temps Our Temps are the perfect staffing solution. Clients hire professional skills per hour and have access to flexible, no-fuss employees at competitive rates; we take care of the complete payroll administration and offer negotiable Temp to Perm Placement fees.