Introduction:

The Pepkor Lifestyle Finance Operations department is looking for an energetic and innovative Finance Administrator that will enable service delivery to Group Finance employees. The successful candidate must be strong in verbal and written communication, have the ability to work under pressure and the ability to introduce and implement improved processes.

Job description:

Provide Finance administrative support and contribute to the long term development of the Finance function within the Service Department.

• Administration of Finance related matters
• Administration of the relevant systems
• Deal with customers in a customer centric manner
• Effective self-management

Key Responsibilities:

• Confirm all customer direct deposit payments made into Head Office bank accounts across all entities (Account 24100509).
• Record confirmed payments on the Direct Deposit Verification Sheet.
• Respond to stores with a bank screenshot and a reference number to use when processing the sale.
• Request the original direct deposit receipt from stores and file it accordingly.
• Update the reference field in SAP to match the reference provided to the store.
• Request forex release (USD, GBP) from the USD account when required.
• Submit store quotations for direct deposit payments above R100,000 to the B2B Team.
• For payments exceeding R500,000, send the proof of payment, bank screenshot, and quotation to the Finance Executive for approval.
• Respond to general email queries sent to accounts@incredible.co.za, including requests for bank confirmation letters or company documents.

• Clear SK and ZE direct deposit transactions that have not cleared in the correct period, on a daily basis.
• Resolve direct deposit queries, including over/under-sale processing issues.
• Journal available direct deposit funds to store manual account 21100002.
• Investigate and process sales that need to be cleared using direct deposit funds.
• Journal all direct deposits older than 3 months to Head Office or NDP accounts as unknown deposits (21090001) across all entities.
• Post journal entries for payments made to Head Office into the correct general ledger accounts (e.g., Africlearing, Netcash, forex bank charges, incorrectly mapped store payments from Wi-Group, RCS, ABSA, FNB & Fidelity).
• Investigate and clear store refunds processed under Head Office by Accounts Payable.
• Process SNAM & COIN NDP FNB Namibia card clearing journals (Account 24104002) to appropriate ledgers (e.g., fuel & refreshments).

• Ensure no reconciling items are older than 3 months.
• Complete all reconciliations by the 13th working day of each month.

• Maintain a professional image in both personal and work conduct.
• Meet all deadlines and communicate proactively if deadlines cannot be met—offer suitable resolutions.
• Proactively develop own skills and financial knowledge.
• Provide support across the wider Finance Department.

Qualifications:

• Grade 12
• Diploma in Finance, Communications, or a related field
• 1 year Banking experience
• Proven experience in a Finance Administration role
• Interpersonal skills
• Strong verbal and written communication
• Strong mathematical skill
• Multi-tasking
• Query handling
• Problem solving
• Advanced Excel

Attributes:

• Attention to detail
• Stress handling and resilience
• Initiative
• Excellence orientation
• Interpersonal sensitivity
• Customer orientation
• Business acumen
• Planning and Organizing
• Assertiveness
• Drive/Energy