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Department Manager – Paint, Fix and Fasten

Johannesburg
Salary: Market Related
Job Type: Permanent
Sectors: Management
Reference: 2321121

Apply before Jan 12 2026 | 38 Days left

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Vacancy Details

Employer: Sotina Recruitment

Purpose of the role Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Sales Consultants. Support and assist the Head of department.

Candidate Requirements

Grade 12 or NQF 4 equivalent.

Relevant tertiary qualification will be an added advantage.

Previous retail experience at a junior management level.

Excellent interpersonal skills.

A team builder and a team player.

Excellent customer service Self-confident, hardworking and leads by example. Customer-centric.

Sense of responsibility.

Analytical.

Assertive and challenge status quo.

Lead and support a team of sales consultants.

Be a player in the development of collective performance.

Share information and facilitate communication within the team.

Develop the team to meet strategic business objectives.

Manage daily sales and customer relations. Build and implement the Business Action Plan of the department.

Introduce efficiency, improvement measures for an optimal return and stakeholder value.

Ensure the day-to-day management of the department is to respect the customer promise.

Coordinate and contribute to the sales activities in store.

Ensure quality customer relationship (internal and external).

Develop and update own skills and knowledge.

Assume leadership role on behalf of the HOD when the HOD is not available. Participate in teamwork to ensure quality service and productivity of the store. Ensuring optimal staff is available for delivering excellent customer service to all customers.

Ensuring all stock is priced and displayed correctly.

Training and developing of staff members. Requirements Profile

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About Sotina Recruitment

Sotina Recruitment Agency - Sotina Holding was established in 2010 and provides recruitment services to business partners. Our offices are based in Johannesburg Gauteng and Paarl Western Cape. We adapt best practices to facilitate sourcing, validating and evaluating profiles to deliver candidates of the required skills and calibre to our clients. Based on the requirement of the job profile, we search for candidates from our online database and we also advertise in local platforms like Facebook, Instagram and LinkedIn, we pride ourselves with high quality standards, professionalism, integrity, passion and excellent customer service. We recruit top calibre candidates throughout South Africa.

Our human resources management solutions range from permanent recruitment, short-term long-term contract placements.

These are more reasons to partner with us:

Our candidates go through comprehensive background checks

Team

We have a multi-talented team of highly experienced recruitment consultants, who specialize in different industries and sectors. Our team of consultants works in close coordination with clients to conceptualize their requirements and offer them best solutions. Further, we also have a dedicated team of customer care, who attend to all the queries of the clients and furnish them with complete information about the services.

Customer Satisfaction

While speed, dependability, reliability and efficiency are our priority, customer satisfaction is the ultimate goal. Our unique working methodology and untiring efforts enable us to shortlist appropriate candidates, who are at the helm of rendering the best of present generation services. We utilize our in-depth market knowledge and comprehensive research techniques to meet the unique requirements of every client