INVENTORY MANAGEMENT

·        Receive, inspect, and verify incoming stock for accuracy and quality.

·        Maintain accurate stock levels through regular stock taking and ensure that stock records are updated in real-time.

·        Properly label, organise, and store items according to their designated location in Stores.

·        Monitor and report on stock levels, ensuring that reorder thresholds are met in a timely manner.

ORDER FULFILMENT AND DISPATCH

·        Pick and pack items according to customer orders, ensuring accuracy in quantities and product types.

·        Prepare goods for delivery, including labelling, documentation, and ensuring that items are packed securely for transport.

·        Ensure that all dispatches are done within the agreed timelines.

STOCK CONTROL AND ROTATION

·        Implement FIFO (First In, First Out) or other relevant stock rotation systems to prevent product expiry or obsolescence.

·        Conduct regular cycle counts and ensure discrepancies are reported and rectified.

·        Assist in annual stock audits and support the process of reconciling physical and system inventory.

HEALTH AND SAFETY COMPLIANCE

·        Adhere to all company health and safety policies, ensuring that the Stores environment is safe, clean, and organised.

·        Use the available stores equipment (e.g., forklifts, pallet jacks) in accordance with safety guidelines.

·        Identify and report any health and safety risks or hazards within the Stores Department.

• Ensure and abide by the traffic laws and company safety policies
• Conducting thorough pre-trip and post-trip vehicle inspections

CUSTOMER SERVICE SUPPORT

·        Assist internal teams (e.g., sales, procurement) in providing accurate stock information and availability.

·        Provide prompt support to allocated teams in resolving stock-related queries.

• Interact in a professional manner with clients during deliveries.
• Address any customer concerns or inquiries effectively.

COMMUNICATION

• Effectively communicate with clients regarding delivery status.
• Report any issues or delays promptly.

VEHICLE MAINTENANCE

• Report vehicle maintenance needs in a timely manner.
• Keep the vehicle clean and organised.

FUEL EFFICIENCY

• Monitor fuel consumption and driving habits to optimise fuel efficiency.

REPORTING AND DOCUMENTATION

·        Maintain accurate records of stock movements, including goods received and dispatched, following through with the Standard Operating Procedure and/or manual logs.

·        Produce regular reports on stock levels, movements, and any discrepancies.

·        Ensure that all relevant paperwork (e.g., delivery notes, receipts, inventory reports) are completed accurately and in a timely manner.

External challenges:

·        Supply Chain Disruptions 

·        Supplier Issues

·        Transportation and Logistics Problems

·        Competition and Market Pressures 

Internal challenges:

·        Inventory Management Issues

·        Space and Storage Limitations

·        Communication Problems

·        Pressure to Meet Deadlines

·        Performance and Accountability Challenges

·        Time Management  

Internal Interfaces:

·        All employees at all levels of the business

External Interfaces:

·        All potential and existing clients/customers