A Third-Party Supervisor is needed for the Collections Department
 

Job purpose:

Optimise outsourced (EDC) 3^rd party collections, by supporting Third-Party Manager to effectively manage systems, EDC operations, administration, processes and procedures, and ensuring sound controls are maintained at all times. 

Key Accountable Responsibilities:

• Management of EDC/BPO Portfolio.
• Performing tasks using Excalibur system to support BPO/EDC as well as internal departments.
• Conducting bank recons to ensure external receipts balance to bank statements.
• Processing receipts on Excalibur system for EFT/DebiCheck payments.
• Checking BPO/EDC invoices using guidelines provided.
• Managing closed EDC books until accounts are settled or recalled.
• Providing quality service to both internally and external customers.

• Grade 12
• Certificate/Diploma in Credit management/Financial administration
• 2 years in Micro finance industry
• 5 years in Computer literacy – Advanced Excel
• 5 years Debt collecting and finance experience