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Call Centre Agent - Remote Position

  • KwaZulu-Natal Remote
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Call Centre Sales Telecommunications
  • Benefits: Bonus Training
  • Reference: copy-copy-09/09/2025

Apply before Jan 10 2026 | 37 Days left

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Vacancy Details

Employer: USA Global Marketing

 

USA Global Marketing is dedicated to delivering value-driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service that balances quality with value.

 

We are looking for vibrant, energetic individuals with exceptional Call Centre Customer service/ sales experience or basic Call centre experience to join our teams, We have various positions within the company for hiring and growth movement ranging from Lead Generators to Closers, Sales Representatives to Retention and collection Agents, Customer service executors, Trainer, Team leaders and Campaign Managers. USA Global Marketing offers weekly salaries, bonuses and commission structures.

 

Role Description:

This is a full-time, remote position for a Call Centre Agent position. In this role, you will handle inbound and outbound calls, engage potential customers with persuasive communication, and deliver excellent customer service. Day-to-day tasks include identifying customer needs, promoting products or services, addressing inquiries, and meeting sales targets. You may also assist in training new team members as necessary.

 

Qualifications:

  •           Strong Communication and Customer Service skills to engage effectively with clients and address inquiries professionally
  •           Proficiency in Sales and Insurance processes for lead generation, pitching, and closing sales
  •           Ability to provide or contribute to Training for team development and performance enhancement
  •           Self-motivated and goal-driven attitude, with adaptability to a remote working environment
  •           Previous experience in a call center or similar role is a plus
  •           Ability to work in a high pressured environment.

Benefits:

  •       Work from home
  •    Internal career growth

Supplemental pay types:

  •        Bonus pay
  •        Performance bonus pay
  •        Commission pay
  •        Weekly pay

 


Required Skills

  • Customer Service: 1 to 2 years
  • Sales Experience: 1 year or less
  • Call Center Experience: 1 year or less

Candidate Requirements

Requirements:

  • Fluent and well-spoken in English (MUST)
  • Minimum of two years experience in the Call centre/ Customer service environment.

Must have no other jobs/studies/exams to finish off.

  • Laptop or PC Operating System Windows 10/11 with a 64bit processor and 8GB RAM (No tablets or cellular devices).
  • Computer literate.
  • Fibre connection with a minimum upload and download speed of            20 mbps.
  • Headset USB 2.0 connection (No Bluetooth or Aux headsets).
  • Smart phone with WhatsApp essential.
  • Lan/Ethernet cable (plugged into Fibre router and computer for a stable connection).
  • MUST have atleast 64BIT processor.
  • MUST have atleast 8GB RAM.
  • Backup power for your router and PC in case of a power outage. Eg. a UPS (Uninterrupted power supply) or a Generator. (MUST last 4-8 hours)

All requirements must be met in order for your application to be successful.

Please only apply if you have all of the equipment needed and relevant years of experience.

 

recruitment@usaglobalmarketing.com

https://forms.gle/KPshDdEhUXX9D3Q37

 

Kind regards,

USA Global Marketing





 


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About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

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