Optimi is looking for a highly motivated and target-driven individual to join the team as an Educational Planner. The ideal candidate should possess communication skills, the ability to persuade people to appreciate Optimi’s offering value, deliver exceptional guidance and customer service, and remain composed when faced with challenges.

REQUIREMENTS

• Grade 12
• Minimum of 2 years’ experience in a similar role
• Well-spoken with a strong command of English, both verbally and in written communication
• Proficiency in Microsoft Office Suite
  

DUTIES

• Achieve weekly and monthly targets to contribute towards achieving business targets.
• Maintain high performance on metrics such as phone calls handled, talk time, WhatsApp chats, emails sent, and tickets answered.
• Ensure proper lead utilisation through effective and efficient engagement with leads.
• Engage in lead nurturing along the sales funnel and follow-up on high converting leads.
• Maintain a reasonable spread between high-value and low-value courses and aim for average contracted revenue.
• Manage cancellations from the sales side.

This position is based in Centurion.

Should you not receive a call from us within 14 days, please consider your application unsuccessful.