How you'll role

As a Sales Development Representative, you will play a crucial role in customer base expansion and connecting small business owners with the tools they need to thrive. You will use a mix of communication methods to identify and engage prospective clients, understanding their business challenges and facilitating successful connections with our sales team.

What you'll do

• Utilize Hubspot (CRM), cold calls, and email to generate new sales opportunities

• Connect with potential customers through phone, chats, and emails

• Understand the needs and problems of business prospects and introduce appropriate solutions

• Set up meetings or calls between prospective customers and sales executives

• Collaborate with the Sales team to enhance customer experience and exposure to ServCraft’s products

• Communicate with multiple departments to relay feedback on initiatives, products, and campaigns

• Track and manage key information in the CRM for follow-up and analytics

• Continuously improve your skills through feedback from team members and leaders