- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Finance
- Benefits: TO BE DISCUSSED
- Reference: SOMAAF001
Vacancy Details
Employer: Afro Miaki Group PTY(LTD)
RESPONSIBILITIES
Executive Leadership & Strategic Direction
- Implement strategic initiative
- Implement enterprise-wide risk management.
- Build, develop, and lead a skilled and compliant HR team.
- Drive alignment of business strategy with company objectives.
- Oversee operations and enforce adherence to governance, compliance, and ethics.
- Build strong relationships with key partners, stakeholders, and shareholders.
Business Development & Growth
- Drive operational leadership and revenue growth initiatives through client retention and customer service initiatives.
- Build business networks and manage existing relationships.
- Provide short-term and life insurance advice in line with FAIS and TCF.
- Partnership management with key insurance partners
Risk Management
- Provide risk management advisory services to clients.
- Ensure compliance with insurer and regulatory requirements.
- Advise on risk minimization and loss prevention.
Client Service & Retention
- Develop and enforce world-class client service aligned with FSCA standards.
- Oversee policy administration, client communication, and retention strategies.
Credit Control & Collections
- Manage premium collections, and commission tracking.
Claims Management
- Oversee claims handling and ensure timely, client-focused resolutions.
- Support clients throughout the claims process and liaise with insurers.
Non-technical skills
- Problem-solving.
- Excellent leadership and people management skills.
- Strong communication and stakeholder engagement abilities.
- Data-driven decision-making and analytical skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Risk Management
Values
The Candidate will be expected to operate in line with our company values:
- Passion: We have a strong and barely controllable excitement for life, our work, the people we work with, and for ourselves. Our enthusiasm and positive energy lead to a strong bias toward action and strive for excellence!
- Care: We care deeply for ourselves, the people we work with, our customers, the communities we live in, the country we call home and the planet which hosts us!
- Integrity: We always do the right thing, even when nobody is watching!
- Growth: We always strive to make a positive contribution on our journey to significance! We (us and the business) grow, because our people grow! Our curiosity drives Innovation and our resilience keeps us determined when the going gets tough! We have the courage to make decisions and to have the tough conversations.
- Diversity: We respect and cherish each other and listen to all opinions! We are all unique, which makes the “us” stronger! Through collaboration, we ensure that the whole is greater than the sum of its parts!
Candidate Requirements
REQUIREMENTS
QUALIFICATIONS
- Matric /Grade 12
- BCom in Business Management.
- MBA (Advantageous
EXPERIENCE
- 7–10 years of experience in operations management, with at least 3 years in a senior leadership role within the financial services industry.
- Experience in managing large teams and complex operational environments.
SKILLS AND KNOWLEDGE
- Strong understanding of business processes, performance metrics, and compliance requirements.
- Strong leadership and management track record
- Analytical, and problem-solving skills.
- Ability to operate in a fluid and complex environment
- A customer-first mindset with a focus on quality and compliance.
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