A leading supplier in the Electronic Security Industry has an exciting opportunity at their Head Office for a Technical Trainer to plan, organize, manage, and direct training activities, resources and platforms within the company locally, nationally, and virtually.

MAIN DUTIES AND RESPONSIBILITIES:

• Plan, co-ordinate and facilitate both staff and customer training for face-to-face, virtual, and blended environments.
• Ensure thorough product knowledge, constantly keeping abreast of new technological developments in the company’s product range.
• Develop, maintain, and update training material, resources, and training platforms for both staff and customers.
• Continuously improve/update the Regal training strategy in line with industry best practices, technological advancements, and training innovation.
• Setup and manage registration forms and process learner registrations.
• LMS configuration, design, support, and maintenance, including problem solving and collaboration with providers.
• Plan, administer and facilitate customer and staff training locally, nationally, and virtually.
• Develop, revise, and update existing training content/material, exams, and practical demonstrations on an ongoing basis.
• Collaborate with Technical Experts, Product Managers, and other SMEs for the planning, development, and review of new training material.
• Update training schedules on all platforms, including the Regal website, online registration forms and management of the Regal LMS.
• Stay up to date with, test and make use of latest technologies/platforms for face-to-face, virtual, and blended facilitation.
• Produce monthly training reports.
• Plan, revise, and execute training strategies for short, medium, and long-term implementation.
• Develop, revise, and update training registration/sales procedures for staff assisting customers with purchasing and registering for training.
• Self-improvement through research, attending training, and/or other interventions to advance own knowledge, skills and abilities relating to your job/functions within Regal.