Technical Support Technician

Cape Winelands
Salary: R10 000.00 - R15 000.00 Per Month
Job Type: Permanent
Sectors: IT
Benefits: Company Car
Reference: CPT000668/BW

Apply before Dec 31 2025 | 25 Days left

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Vacancy Details

Employer: West Coast Personnel

Job Description:We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently.

Key Responsibilities:

Manage the helpdesk and provide professional technical support to customers.
Set up and update new customer systems.
Maintain and update UNMS devices daily.
Perform stock control and track field inventory.
Record installations and repairs on Google Calendar/OneNote.
Stay current with broadband technology developments.
Conduct on-site service calls safely and responsibly.
Maintain tools and equipment in good working condition.
Provide clear instructions to customers on using routers and services.
Test and troubleshoot equipment and infrastructure issues.
Remove or replace equipment after service cancellations or changes.
Conduct site surveys for potential customers.
Follow health and safety regulations and conduct weekly tool talks.
Collaborate with team members and assist management with ad hoc tasks.

Basic Qualifications:

Valid driver’s license.
Proven experience in broadband, networking, or technical support.
Good understanding of routers, wireless technology and internet systems.
Strong communication and problem-solving skills.
Ability to work independently and in a team.
Physically capable of climbing ladders and working in confined spaces.

Additional Information:
Use of the company vehicle for business purposes only

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About West Coast Personnel

Staff recruitment specialists at all levels: Permanent Placements, Temps, Contract Personnel and CV Services.

What services do we offer? Successful recruitment and selection processes Personality profiling Professional CV preparation for Jobseekers Verification of qualifications, employment history and all relevant details. Reference checks according to competencies. Suitability for position. West Coast Personnel Permanent Placements Having an impressive database of approved candidates, we search the marketplace to find you the best candidate. Our personalized service means that we actually sit down to find out what precisely you need, and through proven processes, ensure that the right person is chosen for the job. Filling your gaps! West Coast Personnel Temps Our Temps are the perfect staffing solution. Clients hire professional skills per hour and have access to flexible, no-fuss employees at competitive rates; we take care of the complete payroll administration and offer negotiable Temp to Perm Placement fees.