Store Manager Oceans Mall

Durban
Salary: Market Related
Job Type: Permanent
Sectors: Retail
Reference: CT004067/MS

Apply before Jan 04 2026 | 30 Days left

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External Application

Vacancy Details

Employer: Service Solutions Staffing

International Luxury Brand with an established Store in Oceans Mall is seeking to employAn experienced SM to lead their team

Key Function:
Actively lead your store to greater achievement and accomplishment through inspiring leadership whilst being
an always-present leader responsible for the full operation of your store including but not limited to;
Creating an A Class customer experience with every customer, every time, delivering the highest level of store
presentation and standards, and coaching each team member to exceed the Brand KPIâs
Sales and Results Management:
Customer Experience

Creating inspiring A Class Customer Experiences with every customer and setting the service standard

for your store

Ensure all team members are fully trained in, and are creating an A Class experience with every

customer using exceptional customer service every day

Constantly identify areas of opportunity to improve the customer experience within your store
Coaching your teams to handle customer objections to guarantee complete customer satisfaction for

every customer enquiry

Conduct A Class Inductions for every new Team Member

Financial

Ensure all Team Members are aware of each Brand KPI and how to achieve the benchmark being;

Sales, Wages, Shrinkage, conversion and Cash Variance.

Ensure all sales budgets are being tracked on a daily basis through the in-store reporting platforms
Manage monthly planning and ensure each shift is allocated and the stores productivity is not

compromised

Ensure internal and external security procedures are maintained and full compliance is delivered
Driving conversion with each team member to increase stores revenue

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As per our clientâs operational requirements, a credit, crim and reference checks will be completed
Email cv to marlene@servicesolutions.co.za

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About Service Solutions Staffing

The Specific aim of the company is to provide a highly personalised, customer focussed service when it comes to staff recruitment. With a client base ranging from blue-chip corporates through to SMME's, we pride oursleves on achieving this objective through constant monitoring of the market.

Our logo - "Linking Potential with Opportunity" sums up the way we go about our business. Assessment of each client needs, coupled with the career aspirations of our candidates allows us to put forward people we believe will add value to the company they join.

Mainly specializing in logistics and retail related business, we are also well positioned to handle general placements.
We are able to assist our clients with candidates on a temporary contractual basis where necessary.
Additional service include access to verification services.
Positions are advertised on the most relevent media, where there is highest exposure to quality job seekers.
Strict screening results in a database of candidates who are checked. Our guarantees are designed to provide peace of mind in a way that ensures the responsibility for filling a position is our prime concern throughout.

SERVICE SOLUTIONS HAS BEEN RATED A LEVEL FOUR CONTRIBUTOR TO BROADBASED ECONOMIC EMPOWERMENT - 100% BEE PROCUREMENT RECOGNITION LEVEL

Store Manager Oceans Mall

Vacancy Details

About Service Solutions Staffing

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