We’re seeking a talented Remote Helpdesk Technician to support our clients. If you’re passionate about IT support, thrive on solving problems, and enjoy working with international teams — this is for you.

What You’ll Do

• Be the first line of support via phone, email, or chat
• Manage and resolve tickets in our helpdesk system
• Troubleshoot OS, business apps, networking, and printing issues
• Support and administer Microsoft 365
• Monitor systems and apply proactive fixes
• Escalate complex issues to senior engineers when needed
• Occasionally assist with project tasks (remote equipment setup/config)

Important:

• All certifications will be verified.
• All applicants are subject to a criminal background check.
• Note: The position is full-time/permanent but you would be signed as a contractor. You would be invoicing your full gross salary every month and handle your own income tax. Please do not apply if this does not work for you.