Vacancy Details
Employer: Hire Resolve
Responsibilities:
Client, Server, and Storage Implementation
- Design and deploy client, server, and storage solutions tailored to customer needs.
- Install, configure, and optimize client devices, servers, SANs, and NAS systems.
- Implement server virtualization and high-availability solutions.
- Ensure proper integration of storage solutions with backup and disaster recovery systems.
Infrastructure Maintenance and Support
- Perform regular health checks and maintenance of server and storage systems.
- Monitor performance and ensure the uptime of critical infrastructure.
- Troubleshoot and resolve hardware, software, and network issues related to servers and storage.
- Manage firmware and software updates to maintain compliance and performance.
Customer Engagement and Support
- Work closely with clients to understand infrastructure requirements and recommend suitable solutions.
- Provide technical support and training to clients on server and storage systems.
- Act as a point of escalation for complex technical issues.
Vendor and Partner Collaboration
- Engage with vendor support teams for issue resolution and technical guidance.
- Leverage vendor tools and resources to optimize deployments and support.
- Maintain compliance with vendor certification and partnership requirements.
Documentation and Reporting
- Maintain detailed documentation of system configurations, deployments, and changes.
- Prepare reports on system performance, incidents, and project progress.
- Provide technical documentation and training materials for internal teams.
Certifications and Compliance
- Ensure professional certifications for relevant server and storage technologies are up to date.
- Assist in achieving and maintaining vendor partnership certifications.
- Monitor industry trends to recommend new certifications or technologies beneficial to Diopoint.
Performance Optimization and Scalability
- Analyze and optimize system performance to meet current and future demands.
- Recommend upgrades or changes to infrastructure to enhance scalability and efficiency.
Collaboration and Team Support
- Work collaboratively with other engineers, project managers, and sales teams to deliver solutions.
- Share knowledge and expertise to develop team capabilities.
Minimum Requirements:
Bachelor’s Degree in Information Technology, Computer Science, or a related field.
Relevant certifications such as Dell EMC, HPE ASE/ATP, Huawei HCIA/HCIP, VMware, or equivalent.
At least 5 years of experience in server and storage implementation and support.
Proven expertise in server virtualization, Storage Area Networks (SAN), and backup solutions.
Hands-on experience with technologies from Dell, HPE, and Huawei.
In-depth knowledge of server and storage architectures and technologies.
Proficiency in virtualization platforms such as VMware or Hyper-V.
Strong problem-solving and analytical skills.
Excellent communication and customer service skills.
Ability to work under pressure and manage multiple projects.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days
2 people have applied for this job. 220 people have viewed this job.
About Hire Resolve
Hire Resolve removes the stress of the career search by
understanding you as an individual. We take more than just your qualifications
into account, considering factors like your salary and benefits expectations as
well as your preferred workplace culture to ensure that we find the perfect
opportunities to meet your unique needs.
As a specialist recruitment agency, we focus on the
Engineering, Finance, IT, Mining, Manufacturing, and Logistics industries. Our
team of recruitment consultants is well-versed and highly networked in the
industries in which they operate and are dedicated to ensuring that every
placement is a perfect fit.
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