Purpose of Role

The Facilities Manager is responsible for Managing the new site – oversee, cleaning, security, maintenance and general upkeep.

Job Responsibilities

Maintenance Management:

Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized

Work Order Completion Time:
Monitoring the time taken to complete work orders to assess efficiency and resource allocation

Client Satisfaction:
Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants

Energy Consumption:
Keeping track of energy usage to optimize efficiency and reduce costs

Cost Management:
Managing and reducing operational costs, including utilities, maintenance, and repairs

Asset Availability:
Ensuring that critical assets are available and functioning when needed

Space Utilization:
Optimizing the use of available space to improve productivity and reduce costs

Safety and Compliance:
Ensuring that all facilities comply with safety regulations and standards

 
Essential Skills

• Matric Qualification/NQF Level 4 Qualification
• Facilities Management qualification or an equivalent 
• 1-3 years Minimum Proven management experience of working within a senior level Facilities Management role
• Health & Safety experience
• Strong knowledge of safety regulations and maintenance procedures
• Exceptional leadership and communication skills
• Proficiency in maintaining operational budgets and resource management

 
Desirable Skills

• Experience of working in a Contact Centre environment

Core Behaviours

Huntswood’s employees are described as dependable, driven and collaborative. 
The job holder should align to our 6 Fundamental Values:

• Bring Your “A” Game
• Strive For Greater  
• Enable and empower all employees
• Do the right thing
• Own it
• Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."